Quality degradation at iFIT At-Home Workout & Fitness  
Users report higher volume of Quality Issues than usual
65
fair

iFIT At-Home Workout & Fitness | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-11 Points Past 7 Days
Category: Health & Fitness
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
17%
Android
55 Reports
iOS unitQ Score
iOS User Feedback
83%
iOS
274 Reports
User Feedback
83%
iOS
274 Reports
17%
Android
55 Reports
iFIT At-Home Workout & Fitness - Latest Quality Issues
iOS
Apr 13, 2024
Issues galore
Bought a Norditrack commercial treadmill in late 2019 and have had nothing but issues with Ifit for the entire time. Was without a treadmill for 3 months because monitor needed to be replaced, constant connectivity issue, and no support on weekends. Bought a commercial bike last year and it's the same! Constant errors that Ifit can't communicate with the bike rendering it useless. I wouldn't even care so much if I wasn't paying $300/year for ifit and thousands of dollars on the equipment itself. If Ifit is down, I can't even run it on manual mode….beyond frustrating. Can't wait for this equipment to die so I can get something that works!
Android
Apr 13, 2024
No customer service. I've. submitted an inquiry via the iFit website on 5/27/22. Aside from the automatic response I have heard nothing back. I've added 2 addition requests on my ticket number and still....... Nothing. After iFit did get to me, they resolved all my issues and were very attentive. I just would like to see them move faster on responses.
iOS
Apr 13, 2024
Just useless
Terrible app that combines with terrible hardware. I never write app reviews but I had to say something about the AU$60 per month piece of junk. When the hardware constantly gives you a “failed to save workout” it's a sign that this is trash.
iOS
Apr 14, 2024
Too much talking
I would really just like to enjoy the views on these walks without all the talking. I can't find a single one without someone going on and on.
Android
Apr 14, 2024
About half the time when I complete a workout it says it was less than a minute and won't save. It has been happening more frequently lately and frankly I'm quite sick of it Also it doesn't let you pause and come back which is extremely frustrating
iOS
Apr 14, 2024
Pause or stop and resume
Would have been 5 stars except for the ability to stop and resume at that spot and to rewind (esp when trying to revisit how a move is done)
iOS
Apr 14, 2024
Intro
Your intros are way too long. 5-10 servings is enough. Nearly a minute is a waste.
iOS
Apr 14, 2024
App is glitchy and now unusable
I've had this for a long time and it's always been a bit glitchy but today I can't even use it because it logged me out and won't let me log back because the app is having some kind of error issue. I can't even use my equipment without it.
Android
Apr 17, 2024
Paying for a subscription and all the videos are locked.
iFIT At-Home Workout & Fitness - Product Description
Interactive. Personal. Training. The iFIT app gives you access to thousands of guided at-home workouts, including HIIT, cardio, abs, strength training, yoga, and cycling —all on your iPhone or iPad. Use it with or without your iFIT-enabled equipment for a high-energy workout experience!

FEATURES

Access thousands of at-home workouts led by world-class trainers. Choose from a variety of exercise classes and Global Workouts filmed all over the world, including:

Running

Walking

Cycling

Rowing

Strength training

HIIT

Bodyweight workouts

Yoga

Cardio

Treadmill

Abs

GLOBAL WORKOUTS

Virtually train and travel all over the world with Global Workouts. From Antarctica to Bora Bora, you’ll burn calories as your trainer coaches you through workouts in stunning locations. Enjoy learning information about each destination’s history and culture while you sweat it out!

AT-HOME TRAINING

Work out with more than 100 personal trainers in the privacy and comfort of your own home. With a variety of training styles and personalities, you’re sure to find the perfect fitness coach.

USE WITH OR WITHOUT EQUIPMENT

You can use the iFIT app with or without fitness equipment. If you don’t own equipment, simply choose a workout and follow along at home! If you do own equipment, pair the app to your machine, so your trainer can fully control your workouts.

WORLD-CLASS TRAINERS

We've hand-selected more than 100 of the industry’s best trainers, including Olympians, professional athletes, and biomechanics experts. You'll feel guided, motivated, and challenged—no matter your level of fitness.

IMMENSE FITNESS LIBRARY

You're never limited with the endless possibilities of iFIT workouts. Choose from thousands of workouts—whatever suits your mood and motivation.

REAL-TIME STATS

Stay on track by quickly viewing your metrics during any workout with our activity tracker. You can also view your post-workout summary as well as your entire workout history to measure your progress over time!

HANDS-FREE, INTERACTIVE WORKOUTS

Follow your trainer’s cues as they take control and automatically adjust your machine’s incline, speed, or resistance for you. With this unique type of training, you can spend less time fussing with buttons and knobs and more time focused on your workout.

CONNECTED APPS

Users can link their iFIT and Apple Health, Google Fit, Strava, and Garmin Connect accounts to synchronize activity history.

USING THE iFIT APP

Non-equipment users: Download the iFIT app to start your FREE 30-day trial and start working out with iFIT! After your trial, your subscription will auto-renew, based on the membership you choose. These prices reflect your selected billing frequency:

Monthly Individual: $15USD/month*

Yearly Individual: $144USD/year*

Monthly Family: $39USD/month*

Yearly Family: $396USD/year*

*Subject to change based on country.

Payment will be charged to your credit card through your iTunes account at confirmation of purchase. Your subscription will renew automatically unless canceled at least 24 hours prior to the end of the subscription period. There is no increase in price when renewing.

Subscriptions can be managed, and auto-renewal turned off in Account Settings in iTunes after purchase. Once purchased, refunds will not be provided for any unused portion of the term.

Read our full Terms of Service at https://www.ifit.com/termsofuse and our Privacy Policy at https://www.ifit.com/privacypolicy
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