/ unitQ Score

ING Group

Finance30-day average as of Nov 09, 2026

ING Group at a glanceING Group (Finance) has a unitQ Score of 59 out of 100, rated fair, as the 30-day average on Nov 9, 2026, up 4 points from 55 in the previous 30 days. The score draws on 222 user feedback reports from the App Store and Google Play in the last 30 days. Top feedback themes: Difficult to Navigate UI, Can't Log In and Force Closing Or Crashing.

What’s unitQ Score? unitQ Score measures the gap between user expectations and their actual experience. It is an unbiased and proprietary machine-generated scoring algorithm that represents the percentage of a company's customers reporting a frictionless experience with their product or service.

Feedback sources:App StoreGoogle Play
59fair

unitQ Score 30 Day Average as of Nov 09, 2026 4 point score increase in the last 30 days

Previous 30 days55
Last 30 days59

30-Day Trend

poorfairgoodepicunitQ ScoreiOS unitQ ScoreAndroid unitQ Score
20406080Oct 9Oct 24Nov 820406080Oct 9Oct 24Nov 8

User Feedback

222Reports
iOS
0 % 0 Reports
Android
100 % 222 Reports

Top feedback themes

  • ApplicationUser Interface
    Difficult to Navigate UI
  • ApplicationLogin
    Can't Log In
  • ApplicationStability
    Force Closing Or Crashing
  • Customer Support & SuccessConduct
    Unsatisfactory Behavior
  • ApplicationStability
    Fails To Launch

All scorecards

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