71
good
JetBlue - Book & manage trips | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
5 Points Past 7 Days
Category: Travel
30-Day Trend
Android unitQ Score
Android User Feedback
47%
Android
37 Reports
37 Reports
iOS unitQ Score
iOS User Feedback
53%
iOS
42 Reports
42 Reports
User Feedback
53%
iOS
42 Reports
42 Reports
47%
Android
37 Reports
37 Reports
JetBlue - Book & manage trips - Latest Quality Issues
iOS
Apr 9, 2024
Worst app ever
Doesn't store cc numbers (though it says it is), glitches 95% of the time, tries to charge you when you switch seats even if extra cost of both seats is equivalent. I wonder if it was a kids science fair project to build this app, though it would likely work better if it was… Completely horrible!
Android
Apr 9, 2024
The app is useless if you try to book flights or vacation packages, keep giving me errors after giving up and calling customer service the price in points is 6000 points higher with customer service.
iOS
Apr 12, 2024
Doesn’t work !
Doesn't let me pick the sits or let me pay !
Android
Apr 13, 2024
I put in correct password, reset it and still not logging in... Works on computer... What's the problem?
Android
Apr 16, 2024
It have me a form to fill but would not allow the keyboard to populate
Android
Apr 19, 2024
App won't even let me sign in. Very frustrating as I have a flight tomorrow!
iOS
Apr 20, 2024
bag fees- unacceptable- will not book with jetblue anymore
terrible checked bag fees
iOS
Apr 22, 2024
Baby with allergies
It's disappointing that a cup of water is given to hit the baby bottles while the baby scream for her bottle and making the flight experience horrible Please come up with another method of hearing the baby bottles more quickly lose points for that. My granddaughter is allergic to cows milk had to take 6 bottles of soya milk but tsa only allowed 3 we had to dump 3 we were unable to get her milk in Trinidad she broke out with a rash all over because we had to give her something else please put things in place for our babies with allergies. We have had 3 occasions where our baby almost died of using other products because she's highly sensitive and allergic to so many things. Can you guys work with tsa to help situation like this. If my baby has died. What JetBlue n tsa would of done please make it better.
Android
Apr 23, 2024
Keeps giving an error when I search and want to book a flight. It's been happening a lot lately. I have to book through the web.
JetBlue - Book & manage trips - Product Description
Take JetBlue everywhere you go! Download our award-winning app to book, manage and check in for your trips, access boarding passes and more. Day of travel – Your day of travel is a breeze with key info, including your boarding pass, right on the home screen. Manage trips – Update your seat selection, add extras or make changes to your itinerary with just a few taps. Boarding pass – Check in and get to your gate quickly without the hassle of printing a boarding pass – one less thing to carry on! My trips – Add your upcoming and past itineraries to access everything you need to know. Book flights – Search and book your next trip with ease. Chat with us – Get your questions answered quickly and connect with a JetBlue crewmember through live chat. Travel Tools – Add hotels, vacation rentals, car rentals and extras with Paisly or schedule a shuttle to the airport. Inflight experience – View all of our snacks, drinks and entertainment options. My TrueBlue – Enroll or sign in to TrueBlue to keep track of your TrueBlue points, view your Travel Bank balance (if you have one), request points for past trips and enjoy a more personalized experience. & More – Access our flight tracker, airport maps and other content.
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