/ unitQ Score

JPMorgan Chase & Co.

Finance30-day average as of Nov 09, 2026

JPMorgan Chase & Co. at a glanceJPMorgan Chase & Co. (Finance) has a unitQ Score of 62 out of 100, rated fair, as the 30-day average on Nov 9, 2026, down 5 points from 67 in the previous 30 days. The score draws on 1,131 user feedback reports from the App Store and Google Play in the last 30 days. Top feedback themes: Difficult to Navigate UI, Can't Log In and Unsatisfactory Behavior.

What’s unitQ Score? unitQ Score measures the gap between user expectations and their actual experience. It is an unbiased and proprietary machine-generated scoring algorithm that represents the percentage of a company's customers reporting a frictionless experience with their product or service.

Feedback sources:App StoreGoogle Play
62fair

unitQ Score 30 Day Average as of Nov 09, 2026 5 point score decrease in the last 30 days

Previous 30 days67
Last 30 days62

30-Day Trend

poorfairgoodepicunitQ ScoreiOS unitQ ScoreAndroid unitQ Score
406080100Oct 9Oct 24Nov 8406080100Oct 9Oct 24Nov 8

User Feedback

1,131Reports
iOS
0 % 1 Reports
Android
100 % 1130 Reports

Top feedback themes

  • ApplicationUser Interface
    Difficult to Navigate UI
  • ApplicationLogin
    Can't Log In
  • Customer Support & SuccessConduct
    Unsatisfactory Behavior
  • ApplicationStability
    Fails To Launch
  • ApplicationStability
    Device Not Compatible

All scorecards

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