Quality degradation at Just Eat - Food Delivery  
Users report higher volume of Quality Issues than usual
31
poor

Just Eat - Food Delivery | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-7 Points Past 7 Days
Category: Food & Drink
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
22%
Android
83 Reports
iOS unitQ Score
iOS User Feedback
78%
iOS
294 Reports
User Feedback
78%
iOS
294 Reports
22%
Android
83 Reports
Just Eat - Food Delivery - Latest Quality Issues
iOS
Apr 21, 2024
Awful app
You can't cancel!
Android
Apr 22, 2024
Be careful with this application because it has happened to me that you place an order they CANCEL IT THEMSELVES, and then they do not refund your MONEY and no matter how much you claim it other than through a complaint they do not return it. They tell you that it is a period of 72 hours but I waited 1 month and if it was not through the bank the money I don't even see it.
iOS
Apr 22, 2024
Useless thieves
Multiple times they have not delivered what I have paid for and refused to refund the money. I consider this theft. Do not use Just Eat unless you like giving money away for free.
Android
Apr 22, 2024
Bad everything, service.. In general all wrong, I will not call them incompetent again.
iOS
Apr 22, 2024
Used to be good value.
Now it has so many hidden charges it's just not worth using anymore. This is Ireland not America , why are there service charges as well as delivery and justeats fee???
Android
Apr 22, 2024
Shame on the service they provide. After placing an order at 9:15. They call us at 10:05 to tell us they can't deliver. That they already feel it. Are you sorry? To leave without dinner and not give you a solution, to bring something for dinner. They are the ostia
Android
Apr 23, 2024
There are things I don't like about just eat!! That they charge me for an order so that 20 minutes later they cancel it and I find myself without dinner! And without money because you have charged me and you don't see it until god knows when!! I'm asking for less and less!! But less to ask from now on
Android
Apr 23, 2024
Horrible. We ordered at the Taco Bell and between preparing the order and bringing it home, more than 1 hour and a half. They give you a phone in case you have a problem or query, a phone that they never pick up, 15 minutes communicating waiting for someone to attend me and nothing, in the end I ended up hanging up. Shame on the service and lousy customer support. I don't recommend it.
Android
Apr 23, 2024
It's worthless. Getting to the last checkout step. It does not allow you to complete the purchase.
Just Eat - Food Delivery - Product Description
Want your favourite takeaway food delivered to your door? You’ve come to the right place. Download the free Just Eat app now and order from a restaurant near you in just a few simple taps. 

So what tickles your pickle? From perfect pizzas to piping-hot pad thai; crispy fried chicken to classic chow mein; burgers, burritos and everything in between – we’ve got more dishes than you can shake a chopstick at. So whether you’re into Indian, pizza, Chinese, Italian or chicken dishes – your dish is our command. 

Key features: 
• Search for top-rated takeaway restaurants near you by postcode 
• Order for delivery to your door or collection – you can even pre-order before a restaurant opens 
• Filter by cuisine, reviews, distance and special offers to find the perfect food to match your mood
• Pay with debit or credit card, cash, or Apple Pay 
• We’ll remember both your prefered payment details and order for next time so you can reorder the same thing with the tap of a button   
• Receive push notifications on your phone that let you know when your order will arrive 

Download the app today and Just Eat happily ever after.
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