Kaiser Permanente

Health & Fitness30-day average as of Nov 09, 2026

Kaiser Permanente at a glanceKaiser Permanente (Health & Fitness) has a unitQ Score of 55 out of 100, rated fair, as the 30-day average on Nov 9, 2026, up 4 points from 51 in the previous 30 days. The score draws on 329 user feedback reports from the App Store and Google Play in the last 30 days. Top feedback themes: Difficult to Navigate UI, Slow Performance and Can't Log In.

What’s unitQ Score? unitQ Score measures the gap between user expectations and their actual experience. It is an unbiased and proprietary machine-generated scoring algorithm that represents the percentage of a company's customers reporting a frictionless experience with their product or service.

Feedback sources:App Store Google Play

55fair

unitQ Score 30 Day Average as of Nov 09, 2026 4 point score increase in the last 30 days

Previous 30 days51

Last 30 days55

30-Day Trend

poorfairgoodepicunitQ ScoreiOS unitQ ScoreAndroid unitQ Score

User Feedback

329Reports

iOS: 60 % 196 Reports
Android: 40 % 133 Reports

Compared with similar apps

Top feedback themes

ApplicationUser Interface
Difficult to Navigate UI
ApplicationStability
Slow Performance
ApplicationLogin
Can't Log In
Customer Support & SuccessConduct
Unsatisfactory Behavior
AccountPayment
Payment Failed Or Rejected

About Kaiser Permanente

What is Kaiser Permanente?

The Kaiser Permanente app is a mobile application that allows members to manage their healthcare from their smartphones. With this app, you can schedule appointments, refill prescriptions, and access your health information anytime, anywhere.

Is Kaiser Permanente safe?

The Kaiser Permanente app provides secure access to health information and adheres to HIPAA regulations, offering a degree of safety for users, including younger audiences. However, it collects data like IP addresses and location, raising privacy concerns, particularly as it does not control third-party apps where this data could be shared. Users should be aware of the potential risks involved in sharing personal health information.

Who owns Kaiser Permanente app?

The Kaiser Permanente app is owned by Kaiser Foundation Health Plan, Inc. This organization manages the app along with its health services under the brand Kaiser Permanente.

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