/ unitQ Score

KeyBank

Finance30-day average as of Nov 09, 2026

KeyBank at a glanceKeyBank (Finance) has a unitQ Score of 47 out of 100, rated poor, as the 30-day average on Nov 9, 2026, up 5 points from 42 in the previous 30 days. The score draws on 134 user feedback reports from the App Store and Google Play in the last 30 days. Top feedback themes: Difficult to Navigate UI, Device Not Compatible and Fails To Launch.

What’s unitQ Score? unitQ Score measures the gap between user expectations and their actual experience. It is an unbiased and proprietary machine-generated scoring algorithm that represents the percentage of a company's customers reporting a frictionless experience with their product or service.

Feedback sources:App StoreGoogle Play
47poor

unitQ Score 30 Day Average as of Nov 09, 2026 5 point score increase in the last 30 days

Previous 30 days42
Last 30 days47

30-Day Trend

poorfairgoodepicunitQ ScoreiOS unitQ ScoreAndroid unitQ Score
0255075100Oct 9Oct 25Nov 80255075100Oct 9Oct 25Nov 8

User Feedback

134Reports
iOS
47 % 63 Reports
Android
53 % 71 Reports

Top feedback themes

  • ApplicationUser Interface
    Difficult to Navigate UI
  • ApplicationStability
    Device Not Compatible
  • ApplicationStability
    Fails To Launch
  • ApplicationStability
    Force Closing Or Crashing
  • AccountAccount Status
    Account Locked Or Suspended

All scorecards

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