King Soopers
King Soopers at a glanceKing Soopers (Shopping) has a unitQ Score of 46 out of 100, rated poor, as the 30-day average on Nov 9, 2026, up 12 points from 34 in the previous 30 days. The score draws on 143 user feedback reports from the App Store and Google Play in the last 30 days. Top feedback themes: Difficult to Navigate UI, Slow Performance and Order Arrived Damaged.
What’s unitQ Score? unitQ Score measures the gap between user expectations and their actual experience. It is an unbiased and proprietary machine-generated scoring algorithm that represents the percentage of a company's customers reporting a frictionless experience with their product or service.
unitQ Score 30 Day Average as of Nov 09, 2026 12 point score increase in the last 30 days
30-Day Trend
User Feedback
- iOS
- 31 % 44 Reports
- Android
- 69 % 99 Reports
Top feedback themes
- ApplicationUser InterfaceDifficult to Navigate UI
- ApplicationStabilitySlow Performance
- OrderDeliveryOrder Arrived Damaged
- AccountPaymentCan't Add Or Update Payment Card
- AccountSubscriptionSubscription Too Expensive
About King Soopers
What is King Soopers?
The King Soopers app is a mobile application offered by Kroger that allows customers to shop for groceries online, manage their shopping lists, and find digital coupons and discounts. This app makes it easy for users to order their favorite products and have them ready for pickup or delivery.
Is King Soopers safe?
The King Soopers app implements reasonable security measures, including data encryption and limited access for employees, to safeguard user information. However, there are privacy concerns, particularly for younger audiences, due to potential data collection practices. Parents should monitor app usage to ensure safety and address any security concerns.
Who owns King Soopers app?
The King Soopers app is owned by Kroger Co., which is part of the Kroger Family of Companies. This means that Kroger manages and operates the app as part of its services.