64
poor

Kroger | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-2 Points Past 7 Days
Category: Shopping
Work at The Kroger Co.? Unlock additional insights
30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at The Kroger Co.? Unlock additional insights
Android unitQ Score
Android User Feedback
75%
Android
500 Reports
iOS unitQ Score
iOS User Feedback
25%
iOS
170 Reports
User Feedback
25%
iOS
170 Reports
75%
Android
500 Reports
Kroger - Latest Quality Issues
Android
May 6, 2021
Poor UI. Can't see saved digital coupons. Can't see purchase history dates. Overall, a very pointless app.
Android
May 6, 2021
The Kroger Marketplace rarely let's me down. Pickup makes it more convenient when I don't want to go shopping in the store.
Android
May 5, 2021
Love Kroger just have a hard time setting up my app. Need help to figure things out. Thank you!
Android
May 5, 2021
Kroger no longer monitors if too many people come inside, after the virus made it a law to do so. This is because of corporate greed. They don't want to lose any money-not even a dime. Money is more important to Kroger than helping to slow the virus. Masks can only go so far. Shame! Also it's very difficult to find non-kroger branded foods. They also somewhat hide the Kroger branding by using several different names on the foods.
Android
May 5, 2021
I love to be able to access coupons, order food for delivery until recently when doing so the app would freeze. I uninstalled it and reinstalled it... Etc... So I wanted to see if the pickup option worked... It did. Strange only that worked.
Android
May 5, 2021
I love the coupons, being able to scan my phone, and use points to save on gas. However, more and more often the coupons won't even clip. How can I use the coupons if they don't even load to my card?
Android
May 4, 2021
Constant errors
iOS
May 4, 2021
App crashes
App crashes all the time and it takes a long time to load. Trying to scroll through product and it freezes.
iOS
May 4, 2021
Kroger pick up order
I have had excellent service with the exception of my last order which had 3 badly dented cans and the lettuce was brown and went straight into the trash can.
Kroger - Product Description
Looking for a faster, easier, more rewarding shopping experience? Save time and money with the Kroger app. It puts convenience, savings and rewards at your fingertips. Simply download the app, create an account and link your Plus Card to access all these great benefits:

 · Create and track Pickup, Delivery and Ship orders right from the app
 · Shop an extended aisle of 1,000s of products from our trusted third-party sellers
 · Use Kroger Pay at in-store checkout – one scan applies your Plus Card and payment
 · Easily build your online shopping list, and use it to shop in-store or to place your online order
 · View your weekly ads and quickly add sale items or specials to your shopping list
 · Clip digital coupons and use them to save in-store and online
 · Get Cash Back deals to earn money on items you already buy
 · Discover even more savings with exclusive promotions, personalized offers and bonus rewards
 · Refill and track the status of your Kroger Pharmacy prescriptions directly from your phone or tablet
 · Check your fuel points
 · Use our locator to find the closest store or Fuel Center
 · View your purchase history and use it to easily reorder your favorite products
 · Add your Plus Card to Wallet for iPhone.

To use the Kroger app, you'll need a Kroger digital account. You can create one and link your Plus Card through the app. Don't have a Plus Card? You can add a new one when you create your digital account.
Want to improve your unitQ Score by 20% within 30 days?
All intellectual property rights, including trademarks and word marks, are the property of respective owners