60
poor

Kroger | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
9 Points Past 7 Days
Category: Shopping
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
72%
Android
525 Reports
iOS unitQ Score
iOS User Feedback
28%
iOS
202 Reports
User Feedback
28%
iOS
202 Reports
72%
Android
525 Reports
Kroger - Latest Quality Issues
Android
Oct 25, 2021
I don't like how they changed the substitutions on orders. It is much less user friendly than before. I know supplies are rough, but there are still some things I'd just rather go without than substitute.
Android
Oct 25, 2021
lots of bugs with the app shutting down. Too many moving parts.
iOS
Oct 24, 2021
Not easy to navigate
Seemed very hard to navigate and find check out. It use to be much easier.
iOS
Oct 24, 2021
over it
I have ordered numerous times hoping to get what I need. not one time did I get a full order. if you have a buy 4 for $11 and they only have 1 then you'll be charged the single item price. im tired of having to go to another store to get the rest of what I need Done with this
iOS
Oct 24, 2021
Downloading Digital coupon n it freezes
I can't seem to download digital coupons. Every time I try, it freezes the app and I have no choice but to delete it. I wanted to start using for other things but can't get past the app freezing up. I use this with my iPhone XR.
Android
Oct 24, 2021
This latest update is awful. I just need the shopping list to work like it used to. Walk in the store, open the list and it tells me what aisles my stuff is in.
Android
Oct 24, 2021
shows a lot of items that are out of stock or ship only. I wish there was a filter so that I do not have to look at these items that are uneligible for delivery.
Android
Oct 24, 2021
Everytime I order something to be delivered by Instacart, they has to mess it... Never once I got my order the way ordered and with the products I ordered. That's why I stopped using them. Next time will pick up my order.
iOS
Oct 24, 2021
Great
Only 4 stars because app doesn't include ability to sort price low to high and visa-versa.
Kroger - Product Description
Looking for a faster, easier, more rewarding shopping experience? Save time and money with the Kroger app. It puts convenience, savings and rewards at your fingertips. Simply download the app, create an account and link your Plus Card to access all these great benefits:

 · Create and track Pickup, Delivery and Ship orders right from the app
 · Shop an extended aisle of 1,000s of products from our trusted third-party sellers
 · Use Kroger Pay at in-store checkout – one scan applies your Plus Card and payment
 · Easily build your online shopping list, and use it to shop in-store or to place your online order
 · View your weekly ads and quickly add sale items or specials to your shopping list
 · Clip digital coupons and use them to save in-store and online
 · Get Cash Back deals to earn money on items you already buy
 · Discover even more savings with exclusive promotions, personalized offers and bonus rewards
 · Refill and track the status of your Kroger Pharmacy prescriptions directly from your phone or tablet
 · Check your fuel points
 · Use our locator to find the closest store or Fuel Center
 · View your purchase history and use it to easily reorder your favorite products
 · Add your Plus Card to Wallet for iPhone.

To use the Kroger app, you'll need a Kroger digital account. You can create one and link your Plus Card through the app. Don't have a Plus Card? You can add a new one when you create your digital account.
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