Kroger
Kroger at a glanceKroger (Shopping) has a unitQ Score of 56 out of 100, rated fair, as the 30-day average on Nov 9, 2026, up 16 points from 40 in the previous 30 days. The score draws on 1,141 user feedback reports from the App Store and Google Play in the last 30 days. Top feedback themes: Difficult to Navigate UI, Freezing and Slow Performance.
What’s unitQ Score? unitQ Score measures the gap between user expectations and their actual experience. It is an unbiased and proprietary machine-generated scoring algorithm that represents the percentage of a company's customers reporting a frictionless experience with their product or service.
unitQ Score 30 Day Average as of Nov 09, 2026 16 point score increase in the last 30 days
30-Day Trend
User Feedback
- iOS
- 39 % 440 Reports
- Android
- 61 % 701 Reports
Top feedback themes
- ApplicationUser InterfaceDifficult to Navigate UI
- ApplicationStabilityFreezing
- ApplicationStabilitySlow Performance
- Customer Support & SuccessConductUnsatisfactory Behavior
- AccountSubscriptionSubscription Too Expensive
About Kroger
What is Kroger?
The Kroger app is a mobile application that allows users to shop for groceries and find deals at Kroger stores. Through the app, you can create shopping lists, view weekly ads, and manage your orders conveniently from your smartphone.
Is Kroger safe?
The Kroger app has several safety and privacy concerns, particularly for younger users. While it doesn't knowingly collect data from children under 16, its implementation of facial recognition technology raises important issues about data privacy and potential discrimination in pricing. Therefore, users, especially younger audiences, should be aware of how their personal information might be used or compromised.
Who owns Kroger app?
The Kroger app is owned by The Kroger Co., a well-known grocery store chain. Therefore, The Kroger Co. is the company that owns and operates the app.