63
poor

LG ThinQ | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
8 Points Past 7 Days
Category: Lifestyle
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
70%
Android
1509 Reports
iOS unitQ Score
iOS User Feedback
30%
iOS
635 Reports
User Feedback
30%
iOS
635 Reports
70%
Android
1509 Reports
LG ThinQ - Latest Quality Issues
Android
Oct 25, 2021
Until I liked but at the time I'll turn down the volume. but I have to keep squeezing. i'd rather hold on to the gate of the volume
Android
Oct 25, 2021
Using the app for LG Washingmachine: I now get to see local ads for LG products in the app which are completely irrelevant. At the same time I can still NOT configure washing programs in the app. Can only select predefined programs. Can't even add Tumble Dry to it. What is the purpise when I still have to do it all at the machine itself?
Android
Oct 25, 2021
Does not connect on Alexa
Android
Oct 24, 2021
Can't connect to Google Home
Android
Oct 24, 2021
A lot is disconnected.....!!! We have to improve the app...
Android
Oct 24, 2021
App does not work at all.
Android
Oct 24, 2021
For stylers, it's inconvenient to have to reactivate remote control every time.
Android
Oct 24, 2021
I don't want to use the app. If the robot cleaner is not updated well, the network is cut off from time to time, making it inconvenient to use convenient functions.
iOS
Oct 24, 2021
Full
When connecting can not create an account, gives a server error
LG ThinQ - Product Description
Discover how a connected life with ThinQ makes your life easier.

Connect your washer, air conditioner, TV, and other appliances to the ThinQ app.
Get away from the busy routine and enjoy a relaxing home life with smart ThinQ.

■ Get immediate notifications
The ThinQ app will keep you informed with all notifications you need so that your laundry will not smell musty or your pizza in the oven will not get overcooked. ThinQ will periodically diagnose the state of your products by itself.

■ Control your home from anywhere
You can check the indoor temperature of your house and turn on your air conditioner even while you are out. You can also remotely run your washer from outside and proceed with the drying process right after coming back home.

■ TV remote control in my smartphone
Change TV channels and adjust the sounds with the ThinQ app. You can enjoy your mobile content in your smartphone gallery on a TV screen. You can also use the Magic Remote feature with your app.
※ The availability of products and services may vary depending on the models you own or the region/country you reside in.

■ ThinQ will automatically access the current state of your products
Get the state of your products smartly assessed in detail. Smart Diagnosis will catch problems and help you troubleshoot them.

The following access permissions are necessary for the ThinQ app.

• Outgoing Calls/Call Settings
- To contact the LG Service Center

• Contacts
- To verify user information when signing in to the app

• Location
- To obtain the device connecting Wi-Fi info when adding devices
- To set and save the home location in Manage Home
- To search for the weather information of the current location

• Camera
- To take a profile picture
- To scan QR codes and share homes or accounts
- To take photos and attach them to the 1:1 Support section
- To take a picture of the purchase receipt and save it when registering additional information about the product 

• Photos, Media & Files
- To use the storage capacity of your smartphone when downloading product information
- To take photos and attach them to the 1:1 Support section
- To take a picture of the purchase receipt and save it when registering additional information about the product

• Microphone
- To check product status via Smart Diagnosis

• Local Network
- To obtain the device connecting Wi-Fi info when adding devices

• Bluetooth
- To use the Scan Nearby feature

• HomeKit
- To add IoT-based products

• Tracking
- To provide personalized information
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