43
poor

LG ThinQ | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
3 Points Past 7 Days
Category: Lifestyle
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
74%
Android
1327 Reports
iOS unitQ Score
iOS User Feedback
26%
iOS
475 Reports
User Feedback
26%
iOS
475 Reports
74%
Android
1327 Reports
LG ThinQ - Latest Quality Issues
Android
Mar 26, 2024
The app was great. But just today it stopped working. And the control doesn't have light to move. Please solve the problem of the app.
Android
Mar 26, 2024
Drawing an update didn't solve anything, added a bad interface, begged to stop updating
Android
Mar 26, 2024
10 updates come out, only 1 works properly
Android
Mar 26, 2024
I've lowered the level of the app a lot. It almost doesn't grip anymore, the remote is useless, it gets stuck, that didn't happen before, very bad.
Android
Mar 26, 2024
Not very productive
Android
Mar 26, 2024
I give it one star because it is mandatory to make a review of this app. It's super slow, doesn't connect to products over and over again, flags error, and forces me to check in over and over again. In my opinion, if you're going to bring something like this to the market, you'd better leave us without an app, many of us have enough problems in everyday life to add the stress of this non-functional app
Android
Mar 26, 2024
When I try to share my screen on TV I can't hear ☹️ it
Android
Mar 26, 2024
The truth is that I use it with my TV, but once I wanted to use it with another TV, that is, I put the TV as they say, I registered it in the app, I put the code and everything, but I put accept and it didn't take the code, that's why I give it 3 stars. 😌☹️
Android
Mar 27, 2024
it's no good, I'm going to add the TVs and all the time they keep saying that it's not possible to log in... I don't know what you threw it for then
LG ThinQ - Product Description
Connect your washer, air conditioner, TV, and other appliances to the ThinQ app.
Get away from the busy routine and enjoy a relaxing home life with smart ThinQ.

■ Get immediate notifications
The ThinQ app will keep you informed with all notifications you need so that your laundry will not smell musty or your pizza in the oven will not get overcooked. ThinQ will periodically diagnose the state of your products by itself.

■ Control your home from anywhere
You can check the indoor temperature of your house and turn on your air conditioner even while you are out. You can also remotely run your washer from outside and proceed with the drying process right after coming back home.

■ TV remote control in my smartphone
Change TV channels and adjust the sounds with the ThinQ app. You can enjoy your mobile content in your smartphone gallery on a TV screen. You can also use the Magic Remote feature with your app.
※ The availability of products and services may vary depending on the models you own or the region/country you reside in.

■ ThinQ will automatically access the current state of your products
Get the state of your products smartly assessed in detail. Smart Diagnosis will catch problems and help you troubleshoot them.

The following access permissions are necessary for the ThinQ app. 
All the access permissions requested are optional access permission, so even if you do not allow them, you can still use the app except for the related services. (Including OS Request Permissions such as "Siri & Search", "Notification", "Background App Refresh", and "Cellular Data")

[Optional Access Permissions]
• Location
- To find and connect to nearby Wi-Fi when registering the product.
- To set and save the home location in Manage Home
- To search for and use information about current locations, such as weather.
- To check your current location in the "Smart Routines" function.

• Camera
- To take a profile picture
- To share a home or account scanned from a QR code.
- To take and attach photos in "1:1 Inquiry."
- To record and store purchase receipts when registering additional information about the product.

• Photo, Media, File
- To use the smartphone's storage when downloading the information of the product to be connected
- To take and attach photos in "1:1 Inquiry."
- To record and store purchase receipts when registering additional information about the product.

• Microphone
- To check product status via Smart Diagnosis

• Local Network
- To obtain the device connecting Wi-Fi info when adding devices

• Bluetooth
- To find and connect to nearby Bluetooth devices when adding a product to the app.

• HomeKit
- To add IoT-based products
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