Lydia
Lydia at a glanceLydia (Finance) has a unitQ Score of 85 out of 100, rated good, as the 30-day average on Nov 9, 2026, up 22 points from 63 in the previous 30 days. The score draws on 209 user feedback reports from the App Store and Google Play in the last 30 days. Top feedback themes: Difficult to Navigate UI, Unsatisfactory Behavior and Unauthorized Payment.
What’s unitQ Score? unitQ Score measures the gap between user expectations and their actual experience. It is an unbiased and proprietary machine-generated scoring algorithm that represents the percentage of a company's customers reporting a frictionless experience with their product or service.
unitQ Score 30 Day Average as of Nov 09, 2026 22 point score increase in the last 30 days
30-Day Trend
User Feedback
- iOS
- 68 % 143 Reports
- Android
- 32 % 66 Reports
Compared with similar apps
Citi Mobile89
Lydia85
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Capital One Mobile68
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PayPal: Mobile Cash38
Top feedback themes
- ApplicationUser InterfaceDifficult to Navigate UI
- Customer Support & SuccessConductUnsatisfactory Behavior
- AccountPaymentUnauthorized Payment
- AccountSubscriptionCharged During Free Trial
- TransactionsAll / WithdrawalsDaily Withdrawal Limit Exceeded
About Lydia
What is Lydia?
The Lydia app is a mobile payment platform that allows users to send and receive money quickly and easily using their smartphones. With Lydia, users can also manage their expenses and make purchases at various partner merchants, all from one convenient app.
Is Lydia safe?
The Lydia app prioritizes user security with strong authentication methods like biometric checks and video selfies, making it relatively safe for users, including younger audiences. However, users should be aware of privacy concerns related to sharing personal data and risks such as transaction fees and potential scams, which necessitate parental guidance for younger users.
Who owns Lydia app?
The Lydia app is owned by Lydia Solutions, a French company. This information is available on their official webpage and highlights their operational base in France.