Mercedes Benz
Mercedes Benz at a glanceMercedes Benz has a unitQ Score of 58 out of 100, rated fair, as the 30-day average on Nov 9, 2026, up 7 points from 51 in the previous 30 days. The score draws on 137 user feedback reports from the App Store and Google Play in the last 30 days. Top feedback themes: Difficult to Navigate UI, Can't Log In and Force Closing Or Crashing.
What’s unitQ Score? unitQ Score measures the gap between user expectations and their actual experience. It is an unbiased and proprietary machine-generated scoring algorithm that represents the percentage of a company's customers reporting a frictionless experience with their product or service.
unitQ Score 30 Day Average as of Nov 09, 2026 7 point score increase in the last 30 days
30-Day Trend
User Feedback
- iOS
- 61 % 84 Reports
- Android
- 39 % 53 Reports
Top feedback themes
- ApplicationUser InterfaceDifficult to Navigate UI
- ApplicationLoginCan't Log In
- ApplicationStabilityForce Closing Or Crashing
- Third-Party DevicesSmart SpeakerAlexa Issues
- ApplicationStabilitySlow Performance
About Mercedes Benz
What is Mercedes Benz?
The Mercedes Benz app is a mobile application that allows users to access various services and features related to their Mercedes vehicles. It offers tools for managing vehicle settings, locating parked cars, and staying connected with the latest updates from Mercedes Benz.
Is Mercedes Benz safe?
The Mercedes Benz app offers features for managing vehicles but raises safety concerns, especially for younger audiences. While it protects privacy somewhat, it collects geolocation and driver behavior data, which may be shared with third parties, including law enforcement. Users should be cautious of potential data breaches and confusing privacy policies, and ensure sound practices for securing personal information.
Who owns Mercedes Benz app?
The Mercedes Benz app is owned by Mercedes-Benz USA, LLC. This company is a subsidiary under the parent company Mercedes-Benz AG.