Quality degradation at Mi DIGI  
Users report higher volume of Quality Issues than usual
74
good

Mi DIGI | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-11 Points Past 7 Days
Category: Utilities
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
93%
Android
236 Reports
iOS unitQ Score
iOS User Feedback
7%
iOS
18 Reports
User Feedback
7%
iOS
18 Reports
93%
Android
236 Reports
Mi DIGI - Latest Quality Issues
Android
Apr 24, 2024
Technical service impossible to connect, from 0:00 they are not until the next morning. The internet goes down when it wants to and now the app doesn't work. Anyway, I've exchanged snot for drool.
Android
Apr 25, 2024
Good afternoon, it's missing a widget to visualize the data directly without having to open the app.
iOS
Apr 25, 2024
Widgets
Very fair app with a lack of data consumption widgets, I hope that in the very near future this option will be operational. Best regards.
Android
Apr 25, 2024
I'm terrible in the headline and it doesn't reflect the lines I have. And on top of that, in order to have the phone lines, you must ask permission from the other person. Seriously, I'm paying for it.
Android
Apr 26, 2024
A lot of information is missing, such as tfn lock, GB sharing, and it cannot be installed on other lines as it is from the same DNI. You also can't see the calls you've made. I came from Lowi and the truth is that it is super complete. What is two-factor authentication?
Android
Apr 28, 2024
I want to register in the App asking for my cell phone, I put it in and it says it's not Digi. I put my mother's cell phone, which is the Owner, and she also tells me that it's not Digi's. I've tried a thousand times and the same thing. What kind of app does Digi have? In the Jazztel App, I registered, without being the Owner since she is my mother and does not understand the poor and no problem.
Android
Apr 28, 2024
The truth is that it worked very badly, it worked the first day, and it has not been possible to open it again
Android
May 2, 2024
All well and good, except that they still don't give the call forwarding option.
Android
May 4, 2024
Missing call log
Mi DIGI - Product Description
Descarga Mi DIGI y gestiona tus productos y servicios de forma más visual e intuitiva.
 
Si eres cliente de fibra puedes:
•       Consultar tus facturas, el importe y la fecha en que se efectúan los pagos.
•       Pagar tus facturas pendientes.
•       Cambiar tu producto de fibra o pasarte a Fibra SMART cuando esté disponible en tu zona.
•       Contratar y gestionar servicios como DIGI storage o Conexión Plus.
 
Si eres cliente de contrato puedes:
•       Consultar los gigas consumidos y acumulados.
•       Cambiar tus productos de móvil o contratar Fibra.
•       Configurar servicios como el buzón de voz o el aviso de llamadas perdidas.
•       Agrupar todos tus contratos.
 
Si eres cliente de prepago puedes:
•       Consultar tu saldo, traspasarlo a otra línea o solicitar un anticipo de saldo.
•       Consultar los gigas y minutos consumidos.
•       Pasarte a contrato o activar más productos de móvil.
•       Configurar servicios como el buzón de voz o el aviso de llamadas perdidas.
Want to improve your unitQ Score by 20% within 30 days?
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