MijnKPN
MijnKPN at a glanceMijnKPN (Utilities) has a unitQ Score of 52 out of 100, rated fair, as the 30-day average on Nov 9, 2026, down 4 points from 56 in the previous 30 days. The score draws on 54 user feedback reports from the App Store and Google Play in the last 30 days. Top feedback themes: Difficult to Navigate UI, Can't Log In and Unsatisfactory Behavior.
What’s unitQ Score? unitQ Score measures the gap between user expectations and their actual experience. It is an unbiased and proprietary machine-generated scoring algorithm that represents the percentage of a company's customers reporting a frictionless experience with their product or service.
unitQ Score 30 Day Average as of Nov 09, 2026 4 point score decrease in the last 30 days
30-Day Trend
User Feedback
- iOS
- 28 % 15 Reports
- Android
- 72 % 39 Reports
Top feedback themes
- ApplicationUser InterfaceDifficult to Navigate UI
- ApplicationLoginCan't Log In
- Customer Support & SuccessConductUnsatisfactory Behavior
- Customer Support & SuccessContactCan't Contact Customer Support
- ApplicationUser InterfacePoor Image Quality
About MijnKPN
What is MijnKPN?
The MijnKPN app is a mobile application by KPN that allows users to manage their KPN services directly from their smartphones. With this app, you can view your account details, check your data usage, and even pay your bills conveniently.
Is MijnKPN safe?
The MijnKPN app offers good privacy measures, allowing users to manage their personal data and requiring consent for sensitive information. However, some potential risks exist due to past security incidents in the broader KPN services, including phishing threats and general cyber security considerations. While generally safe, users, especially younger ones, should be aware of data handling practices and online security risks.
Who owns MijnKPN app?
The MijnKPN app is owned by KPN B.V., a telecommunications company based in the Netherlands. It offers self-service solutions for its customers and is closely linked to the KPN brand.