My BMW
My BMW at a glanceMy BMW (Travel & Local) has a unitQ Score of 23 out of 100, rated poor, as the 30-day average on Nov 9, 2026, down 55 points from 78 in the previous 30 days. The score draws on 213 user feedback reports from the App Store and Google Play in the last 30 days. Top feedback themes: Difficult to Navigate UI, Device Not Compatible and Slow Performance.
What’s unitQ Score? unitQ Score measures the gap between user expectations and their actual experience. It is an unbiased and proprietary machine-generated scoring algorithm that represents the percentage of a company's customers reporting a frictionless experience with their product or service.
unitQ Score 30 Day Average as of Nov 09, 2026 55 point score decrease in the last 30 days
30-Day Trend
User Feedback
- iOS
- 56 % 119 Reports
- Android
- 44 % 94 Reports
Top feedback themes
- ApplicationUser InterfaceDifficult to Navigate UI
- ApplicationStabilityDevice Not Compatible
- ApplicationStabilitySlow Performance
- ApplicationLocationLocation Incorrect
- ApplicationStabilityFails To Launch
About My BMW
What is My BMW?
The My BMW app is a digital tool designed to connect BMW owners with their vehicles. It allows users to manage vehicle functions, access driving data, and receive updates and services, all from their smartphones.
Is My BMW safe?
The My BMW app offers features like remote car access and location tracking, which could appeal to younger users. However, it collects personal data and doesn't allow for data deletion, raising privacy concerns. While it has security measures like PIN protection and FaceID, users must remain cautious about potential data misuse, particularly with features like Digital Key that could compromise vehicle security.
Who owns My BMW app?
The My BMW app is owned by BMW Group. This app enhances connectivity and digital services for BMW vehicle owners.