fair

MyBSWHealth | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues

13 Points Past 7 Days

Category: Medical

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30-Day Trend

Poor

Fair

Good

Epic

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Android unitQ Score

Android User Feedback

87%

Android
46 Reports

iOS unitQ Score

iOS User Feedback

13%

iOS
7 Reports

User Feedback

13%

iOS
7 Reports

87%

Android
46 Reports

MyBSWHealth - Latest Quality Issues

Android

Sep 7, 2024

I've left 2 messages via the poortal with no response to either over the past 10 days. The BSW portal has been useless for me.

Android

Sep 10, 2024

Very dissatisfied with my experience with the ER nurse at the Taylor location. The head of the nursing dept made a statement about me bringing my dog into the ER, but failed to mention how BADLY I was treated my the 1st male nurse I saw. First, he made me take my dog to my car, without offering a wheelchair when he knew that I was being seen for leg pain. Then, when I was finally able to make it back to the ER from the parking lot, he neglected to even offer a wheelchair until I commented abou

iOS

Sep 11, 2024

Doesn’t work

Data never populates on results, messages, or BP

iOS

Sep 11, 2024

Stopped working

For the last few days it won't let me past the two-step verification, but that is just a blank screen that never loads, so I can't access any of my recent lab work or message my doc. iPhone 14. All other apps working fine.

Android

Sep 12, 2024

Have to open the app from Google Play

Android

Sep 14, 2024

Can't get in

Android

Sep 17, 2024

Can't downloas

Android

Sep 17, 2024

I can't upload pictures of my ID or Insurance cards!

Android

Sep 17, 2024

it keeps telling me there is an error when I am trying to look at messages, appointments etc.

MyBSWHealth - Product Description

Baylor Scott & White’s MyBSWHealth app gives you the ability to manage all of your healthcare needs in one place. 

Within the app, you can:
•             Find doctors and locations in your network and schedule appointments with ease
•             Securely communicate with your care team
•             View lab results and past visit summaries
•             Review and pay bills
•             Complete a telehealth visit and get a diagnosis and prescription on your smart phone without leaving home
•             View deductible, out of pocket max, and claims information if you are a member of the Scott and White Health Plan
•             Transfer or refill prescriptions at BSW pharmacies
•             Upload health and fitness data, including data from the “Apple Health app”, when enrolled in self-tracking programs
•             Manage your family’s healthcare needs from a single place

The MyBSWHealth app is just one way that Baylor Scott & White is making healthcare the way it should be.

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