68
fair
MyBSWHealth | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
4 Points Past 30 Days
Category: Medical
30-Day Trend
Android unitQ Score
Android User Feedback
92%
Android
57 Reports
57 Reports
iOS unitQ Score
iOS User Feedback
8%
iOS
5 Reports
5 Reports
User Feedback
8%
iOS
5 Reports
5 Reports
92%
Android
57 Reports
57 Reports
MyBSWHealth - Latest Quality Issues
iOS
Feb 2, 2025
Not letting me sign in with activation code
Tried signing up but it kept saying “ we are sorry an error has prevented us from continuing “
Android
Feb 2, 2025
Difficulty logging in!!!!!!!
Android
Feb 8, 2025
Every time I try to review Test Results or Messages or Bill Pay or Letters, I get an error that reads "Webpage Not Available" and "Please try again later." I've tried un-installing and re-installing the app and still get the same error again and again. This app is useless on a phone.
Android
Feb 9, 2025
periodically doesn't work
Android
Feb 12, 2025
crashes constantly
Android
Feb 13, 2025
I would give 5 stars but when you try to send an email you have to constantly go back to see what you're writing because you're not able to. it would be nice if they could fix that.
Android
Feb 13, 2025
This app is currently broken. I cant access messages or complete an e-check in with " this web page is not available" message for the last 2 weeks. No option for tech help seems to be available either. Frustrating...
Android
Feb 14, 2025
This app has been terrible for so long I honestly can't believe it and just frustrated at this point. Have a galaxy zfold5. The UI looks great, but it's made terribly. The amount of time it takes to load into anything is abysmal. Need to go to another category? Just as bad and back to home screen. The app was redone not too long ago and was down for quite some time, and I thought finally. Nope, still a disaster. You would think a Healthcare provider would have the $ for IT, but this app is AWFUL
Android
Feb 15, 2025
this app cant'not do to the computer
MyBSWHealth - Product Description
Baylor Scott & White’s MyBSWHealth app gives you the ability to manage all of your healthcare needs in one place. Within the app, you can: • Find doctors and locations in your network and schedule appointments with ease • Securely communicate with your care team • View lab results and past visit summaries • Review and pay bills • Complete a telehealth visit and get a diagnosis and prescription on your smart phone without leaving home • View deductible, out of pocket max, and claims information if you are a member of the Scott and White Health Plan • Transfer or refill prescriptions at BSW pharmacies • Upload health and fitness data, including data from the “Apple Health app”, when enrolled in self-tracking programs • Manage your family’s healthcare needs from a single place The MyBSWHealth app is just one way that Baylor Scott & White is making healthcare the way it should be.
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