MyChart

Medical30-day average as of Nov 09, 2026

MyChart at a glanceMyChart (Medical) has a unitQ Score of 65 out of 100, rated fair, as the 30-day average on Nov 9, 2026, down 1 point from 66 in the previous 30 days. The score draws on 2,646 user feedback reports from the App Store and Google Play in the last 30 days. Top feedback themes: Difficult to Navigate UI, Unsatisfactory Behavior and Can't Log In.

What’s unitQ Score? unitQ Score measures the gap between user expectations and their actual experience. It is an unbiased and proprietary machine-generated scoring algorithm that represents the percentage of a company's customers reporting a frictionless experience with their product or service.

Feedback sources:App Store Google Play

65fair

unitQ Score 30 Day Average as of Nov 09, 2026 1 point score decrease in the last 30 days

Previous 30 days66

Last 30 days65

30-Day Trend

poorfairgoodepicunitQ ScoreiOS unitQ ScoreAndroid unitQ Score

User Feedback

2,646Reports

iOS: 39 % 1038 Reports
Android: 61 % 1608 Reports

Compared with similar apps

Top feedback themes

ApplicationUser Interface
Difficult to Navigate UI
Customer Support & SuccessConduct
Unsatisfactory Behavior
ApplicationLogin
Can't Log In
Customer Support & SuccessConduct
No Response or Help Received
ApplicationStability
Fails To Launch

About MyChart

What is MyChart?

MyChart is an online application designed to help patients manage their healthcare. With the MyChart app, users can easily access their medical records, schedule appointments, and communicate with their healthcare providers through a user-friendly interface.

Is MyChart safe?

The MyChart app poses potential risks for users, particularly younger audiences, as it received a Warning rating for privacy concerns. Although it does not sell user data to third parties, there's uncertainty around data collection and sharing practices, especially regarding targeted advertising. Moreover, the app lacks clear procedures for managing personal information and does not explicitly support parental consent, making it essential for users to proceed with caution.

Who owns MyChart app?

The MyChart app is owned by Epic Systems Corporation, which provides the underlying technology. However, individual healthcare organizations often operate their specific versions of MyChart.

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