40
poor
myChevrolet | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
8 Points Past 7 Days
Category: Lifestyle
30-Day Trend
Android unitQ Score
Android User Feedback
87%
Android
431 Reports
431 Reports
iOS unitQ Score
iOS User Feedback
13%
iOS
65 Reports
65 Reports
User Feedback
13%
iOS
65 Reports
65 Reports
87%
Android
431 Reports
431 Reports
myChevrolet - Latest Quality Issues
iOS
Apr 13, 2024
App is a cool idea until it isn’t.
I'm still stoked on my new vehicle. However, this app is a steaming pile of dog poo. It decided that I need to go back through the process of setting up my already setup onstar account to pair it which won't pair with it anymore. It worked for a day. Everything is updated, everything with the vehicle is fantastic. This app sucks. Don't give the illusion you can do cool stuff if you are incapable of keeping it up. That diminishes the experience.
Android
Apr 13, 2024
Never Works
iOS
Apr 14, 2024
Won’t Load
I love my vehicle. I left Tesla for this and loved the idea of the app. But it WON'T load! Just stays on the Chevrolet land page with the load bar continuously swiping across the top. Very disappointed
iOS
Apr 14, 2024
Update to app should not be mandatory
App makes users update their app when they maybe in a hurry to unlock their cars in an emergency
Android
Apr 14, 2024
Unable to continue with the registration of my vehicle. My vehicle's VIN does not match any of the models on the VIN list. "The model does not match the VIN" is the message that automatically appears under the box provided for the registration of the model.
Android
Apr 14, 2024
App works well on the phone, but only on the phone. Scheduling service does not work, does not feed back the information to the dealerships. Recalls that were supposed to be made were not marked in the app.
iOS
Apr 14, 2024
New Update has bricked app
The new update that require you to agree to new user agreements will not load after click agree. The Chevy logo pops up and it will just continually load without ever actually booting up. I've tried to load it on WiFi, off WiFi, and in various locations. It's an app issue and not phone issue.
Android
Apr 15, 2024
In the beginning it was very good, now it has updated and it is terrible. It takes too long to open and it's too slow. Why did they change what was good?
Android
Apr 16, 2024
It's kind of slow the app
myChevrolet - Product Description
This is your convenient tool to help simplify, add control and reach your vehicle’s full potential. Stay in touch and in command — whether you’re in your vehicle or out. Access helpful features like remote commands right on your home screen and even check the estimated fuel level or charge status of your electric vehicle. Start by logging in with your Chevrolet Account or OnStar username and password. Services are not available everywhere, and feature availability and functionality may vary by country. The myChevrolet mobile app* is supported on iOS 14 or later, and is only available in North America, United Arab Emirates, Kuwait, Bahrain, South Korea, Brazil, Argentina, Ecuador, Colombia, Chile, Peru, Uruguay and Paraguay. See onstar.com/us/en/mobile_app for details. Remote Commands** Your key fob is conveniently located on your home screen. You can lock and unlock your doors or warm up your car on a cold morning. Vehicle Status*** / Schedule Service Check your vehicle’s status to monitor fuel level, oil life, tire pressure and more, making it easy for you to stay on top of your vehicle’s health and schedule service with your participating Dealer without leaving the app. Roadside Assistance**** Have a flat? Need fuel? Request Roadside Assistance in the app, or call an OnStar Advisor. Help is on the way. How Things Work View tutorials and access your owner’s manual. From setting up your Bluetooth® connection to advanced safety features, learn more about your vehicle. Send to Navigation******* Plan your trip by sending a destination to your vehicle’s built-in navigation system from the vehicle mobile app. Chevrolet Smart Driver******** Gain insights about your driving skills, and receive a driving score for a trip, day, week or month. You will also receive driving tips to help you become a better and safer driver. Disclosures *Available on select devices. Service availability, features and functionality vary by country, vehicle, device and the plan you are enrolled in. Terms apply. Device data connection required. **Requires paid plan. Lock/unlock feature requires automatic locks. Remote start requires GM factory-installed and enabled remote start system. ***Not all issues will deliver alerts. Does not monitor spare tire. Vehicle Status features require a paid plan. **** Roadside service availability and providers vary by country. Restrictions and limitations apply. *****Please view full program Terms & Conditions at https://www.mygmrewards.com/. *******Requires paid plan and properly equipped vehicle. Mobile app functionality is available on select devices and requires data connection. Map coverage varies by country. See onstar.com for details and limitations. ********Requires a capable 2015 model year or newer GM vehicle and active service plan. See onstar.com for details and limitations.
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