44
poor
MyDyson™ | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-10 Points Past 7 Days
Category: Lifestyle
30-Day Trend
Android unitQ Score
Android User Feedback
60%
Android
77 Reports
77 Reports
iOS unitQ Score
iOS User Feedback
40%
iOS
51 Reports
51 Reports
User Feedback
40%
iOS
51 Reports
51 Reports
60%
Android
77 Reports
77 Reports
MyDyson™ - Latest Quality Issues
Android
Apr 20, 2024
It's a subpar app that doesn't suit a brand like Dyson. I use it with a 360 vis robot vacuum. The map does not come out in detail, it is not clear on the map it creates. After going around the entire place of the house, the map is created. The map cannot be created clearly because it cannot be fully enlarged. Since the map cannot be enlarged in any way to create a restriction i area, it is not possible to enter a clear restriction or it is very difficult to enter. In my opinion, the device map and my dyson app are unstable.
iOS
Apr 21, 2024
New update - cant connect to dyson
Recently I've been having issues connecting to my dyson. It seems others who left review is stating the same thing. Please fix!! Sometimes it will work after very long time or multiple force close and reopen.
iOS
Apr 21, 2024
Not working: crash to homescreen
app is unusable, crash to homescreen. older versions worked well, but newer not. please, dear Dyson, if you sell in Slovakia, publish this app in slovak region too.
iOS
Apr 21, 2024
New WiFi
If you have to get new WiFi and you have Dyson devices, DONT!!! The app makes it extremely difficult to update the WiFi settings in the app and on the devices. I ended up not reconnecting my devices to the app. The steps were too many and too cumbersome.
iOS
Apr 22, 2024
Monitoring data cannot be recorded after the update
Reconnecting is also useless
Android
Apr 22, 2024
I haven't been able to connect, and I have called many emails saying that there is a system problem.
Android
Apr 22, 2024
Useless, works every other time.
Android
Apr 22, 2024
It is difficult to read the Turkish texts on the video exactly, they come out of the image quickly. It would be very appropriate to present an important topic such as a battery in the form of text. If the publications are understandably (because they have many parts) and people are not very interested in the technique, you will receive excessive applications and questions to get information. Explaining the critical points in a single booklet with clear pictures will reduce the number of applications for information. Take it easy. Sukru Ak
Android
Apr 23, 2024
After the update, I can't log in
MyDyson™ - Product Description
Get more from your Dyson with the MyDyson™ app (formerly Dyson Link). Re-engineered with additional features and content for hair care machines and cordless vacuums. And the ideal companion to get the best from any machine – a tailored experience in the palm of your hand. Access expert video content and more for selected Dyson machines. Plus, you can activate, schedule and monitor your Dyson smart technology, whether at home or away. For all machines there’s 24/7 support – including chat, easy access to machine user guides, and a hassle-free troubleshooting feature. Join the Dyson Community and connect with thousands of existing owners. They’re on hand to share knowledge and useful tips from their own experience of Dyson machines. If you have multiple machines, the app is ideal to manage them all. A revolutionary experience of content and control at your fingertips. By adding your Dyson hair care machine or cordless vacuum, you can: • Enjoy tailored hair care styling guides or floor care how-to videos • Easily shop for attachments and accessories • Connect with a community of Dyson owners • Discover the engineering and science behind Dyson technology. By connecting to your Dyson purifier or humidifier, you can: • Review both indoor and outdoor air quality information, in real time • Create a schedule, so your machine is on when you need it • Explore historic air quality information and learn about your indoor environment • Remotely control air flow speed, mode, timer, oscillation and other settings • Receive software updates and access product guides. By connecting to your Dyson robot vacuum, you can: • Control, activate or pause your robot, remotely • Schedule and track cleans • Switch between Max and Quiet modes, mid-clean • Explore where your robot’s cleaned, with activity maps • Create zones in your home and control how each is cleaned • Receive software updates and access product guides. By connecting to your Dyson light, you can: • Sync to your location's natural daylight • Use preset modes - Relax, Study and Precision - to match your task or mood • Activate Boost mode for 20 minutes of bright, high-intensity light • Tailor light levels to suit you, by choosing your own Kelvin and Lux values • Receive software updates. Plus, you can control your machine with simple, spoken instructions*. Please note, some Dyson machines require a 2.4GHz Wi-Fi connection. Please check specific connection requirements on the Dyson website. If you have any comments you’d like to share on the latest release, you can contact us directly at askdyson@dyson.co.uk. *Voice control is compatible with Amazon Alexa in Australia, France, Germany, India, Japan, the UK and the US. Amazon, Alexa and all related logos are trademarks of Amazon.com, Inc. or its affiliates.
All intellectual property rights, including trademarks and word marks, are the property of respective owners