Quality degradation at myGMC  
Users report higher volume of Quality Issues than usual
18
poor

myGMC | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-22 Points Past 7 Days
Category: Lifestyle
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
83%
Android
129 Reports
iOS unitQ Score
iOS User Feedback
17%
iOS
26 Reports
User Feedback
17%
iOS
26 Reports
83%
Android
129 Reports
myGMC - Latest Quality Issues
Android
Apr 24, 2024
This app is not working in my samsung s23 ultra it keep flashing and turning on and off
Android
Apr 24, 2024
This app has not worked for a second that I've downloaded it on my phone. It legitimately reloads every two seconds and spams me before I can name my car. Cannot use any of the features on this app.
Android
Apr 24, 2024
Terrible. Every time I start this app it just opens & reopens to the first page of setting up my vehicle & info, 3 bouncing dots, flash to setting up my vehicle, 3 bouncing dots. I've uninstalled, reinstalled, same thing. Does Not Work! Only reason I have it is so I can start my car from inside my work. Definitely not going to pay for OnStar since this app is terrible!!!!!
Android
Apr 24, 2024
Worked. Fine for about a week. Now screen just flashes. Notified GMC, still waiting for an answer
Android
Apr 24, 2024
Has failed 4 times to work after downloading.
Android
Apr 24, 2024
App doesn't work, it either just flashes a loading screen or just locks up right after loading.
Android
Apr 24, 2024
App is launching slow or just spinning after login.
Android
Apr 25, 2024
The updates don't help the app from time to time and it freezes alot.
Android
Apr 25, 2024
Trash app. Lost connection to OnStar account. Totally junk and useless. My gmc app can't find Onstar account. Onstar account says no activative subscription. Really GM did you developers break BOTH systems and applications?
myGMC - Product Description
This is your convenient tool to help simplify, add control and reach your vehicle’s full potential. Stay in touch and in command — whether you’re in your vehicle or out. Access helpful features like remote commands right on your home screen and even check the estimated fuel level or charge status of your electric vehicle.

Start by logging in with your GMC Account or OnStar username and password. Services are not available everywhere, and feature availability and functionality may vary by country. The myGMC mobile app* is supported on iOS 14 or later, and is only available in North America, United Arab Emirates, Kuwait and Bahrain. 
See onstar.com/us/en/mobile_app for details.


Remote Commands**
Your key fob is conveniently located on your home screen. You can lock and unlock your doors or warm up your car on a cold morning. 

Vehicle Status*** / Schedule Service
Check your vehicle’s status to monitor fuel level, oil life, tire pressure and more, making it easy for you to stay on top of your vehicle’s health and schedule service with your participating Dealer without leaving the app. 

Roadside Assistance****
Have a flat? Need fuel? Request Roadside Assistance in the app, or call an OnStar Advisor. Help is on the way.

How Things Work
View tutorials and access your owner’s manual. From setting up your Bluetooth® connection to advanced safety features, learn more about your vehicle. 

Send to Navigation*******
Plan your trip by sending a destination to your vehicle’s built-in navigation system from the vehicle mobile app.

GMC Smart Driver********
Gain insights about your driving skills, and receive a driving score for a trip, day, week or month. You will also receive driving tips to help you become a better and safer driver. 


Disclosures
*Available on select devices. Service availability, features and functionality vary by vehicle, device and the plan you are enrolled in. Terms apply. Device data connection required.
**Requires paid plan. Lock/unlock feature requires automatic locks. Remote start requires GM factory-installed and enabled remote start system. See onstar.ca for details and limitations.
***Not all issues will deliver alerts. Does not monitor spare tire. Vehicle Status features require a paid plan.
****Roadside service provided by Allstate Roadside Services for vehicles only. Limitations and restrictions apply.
***** Service varies with conditions and location. The vehicle must be on or Accessory power must be active to use the Wi-Fi Hotspot. Requires active service plan that includes data or paid data plan from AT&T or its local service provider.
******Read the vehicle’s owner’s manual for important feature limitations and information.
*******Requires a select paid plan and properly equipped vehicle. Mobile app functionality is available on select devices and requires data connection. Map coverage available in the U.S., Puerto Rico and Canada. See onstar.ca for details and limitations.
********Requires subscription to the Remote Access Plan or Premium Access Plan and a properly equipped vehicle. Excludes MY2014 and older vehicles. Services and capabilities may vary by model and/or vehicle configuration.
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