MyMetro
MyMetro at a glanceMyMetro (Utilities) has a unitQ Score of 44 out of 100, rated poor, as the 30-day average on Nov 9, 2026, down 11 points from 55 in the previous 30 days. The score draws on 126 user feedback reports from the App Store and Google Play in the last 30 days. Top feedback themes: Can't Log In, Fails To Launch and Subscription Too Expensive.
What’s unitQ Score? unitQ Score measures the gap between user expectations and their actual experience. It is an unbiased and proprietary machine-generated scoring algorithm that represents the percentage of a company's customers reporting a frictionless experience with their product or service.
unitQ Score 30 Day Average as of Nov 09, 2026 11 point score decrease in the last 30 days
30-Day Trend
User Feedback
- iOS
- 21 % 26 Reports
- Android
- 79 % 100 Reports
Top feedback themes
- ApplicationLoginCan't Log In
- ApplicationStabilityFails To Launch
- AccountSubscriptionSubscription Too Expensive
- ApplicationStabilityForce Closing Or Crashing
- Trust & SafetyFraud / AllAccount Compromised
About MyMetro
What is MyMetro?
The MyMetro app is a mobile application designed for customers of Metro by T-Mobile. It allows users to manage their accounts, pay bills, and access customer support conveniently from their smartphones.
Is MyMetro safe?
The MyMetro app is rated for ages 4 and up, indicating it's generally appropriate for young users. However, it collects personal data such as location and contact info, which raises privacy concerns. While the app allows for convenient account management, parents should be aware of the data tracking involved and supervise younger users to minimize risks.
Who owns MyMetro app?
The MyMetro app is owned by T-Mobile USA, Inc., as it is developed by MetroPCS Wireless, Inc. Therefore, both companies are part of the ownership and development of the app.