myPhonak
myPhonak at a glancemyPhonak (Medical) has a unitQ Score of 47 out of 100, rated poor, as the 30-day average on Nov 9, 2026, down 3 points from 50 in the previous 30 days. The score draws on 312 user feedback reports from the App Store and Google Play in the last 30 days. Top feedback themes: Difficult to Navigate UI, Got Logged Out and Unsatisfactory Behavior.
What’s unitQ Score? unitQ Score measures the gap between user expectations and their actual experience. It is an unbiased and proprietary machine-generated scoring algorithm that represents the percentage of a company's customers reporting a frictionless experience with their product or service.
unitQ Score 30 Day Average as of Nov 09, 2026 3 point score decrease in the last 30 days
30-Day Trend
User Feedback
- iOS
- 22 % 69 Reports
- Android
- 78 % 243 Reports
Compared with similar apps
Flo: Health & Period Tracker73
Motivation69
I am - Positive Affirmations66
Calm63
myPhonak47
MyFitnessPal37- MyFitnessPal37
Fabulous30- PPeloton29
Headspace26
Top feedback themes
- ApplicationUser InterfaceDifficult to Navigate UI
- ApplicationLoginGot Logged Out
- Customer Support & SuccessConductUnsatisfactory Behavior
- ApplicationStabilityFails To Launch
- ApplicationStabilityExcessive Battery Drain
About myPhonak
What is myPhonak?
The myPhonak app is a mobile application developed by Phonak that helps users manage their hearing aids and enhance their listening experience. With this app, users can easily adjust settings, monitor battery life, and access helpful features for better sound quality.
Is myPhonak safe?
The myPhonak app provides enhanced security features like Two-Factor Authentication, which helps protect user data. However, while the app is designed to be user-friendly, younger audiences should be cautious about sharing personal information, as privacy concerns still exist regarding data handling by third parties. Overall, users should weigh these factors before using the app.
Who owns myPhonak app?
The myPhonak app is owned by Sonova, a leading company in hearing solutions. Sonova is based in Zurich, Switzerland.