Telus
Telus at a glanceTelus (Utilities) has a unitQ Score of 55 out of 100, rated fair, as the 30-day average on Nov 9, 2026, down 4 points from 59 in the previous 30 days. The score draws on 165 user feedback reports from the App Store and Google Play in the last 30 days. Top feedback themes: Difficult to Navigate UI, Can't Log In and Subscription Too Expensive.
What’s unitQ Score? unitQ Score measures the gap between user expectations and their actual experience. It is an unbiased and proprietary machine-generated scoring algorithm that represents the percentage of a company's customers reporting a frictionless experience with their product or service.
55fair
unitQ Score 30 Day Average as of Nov 09, 2026 4 point score decrease in the last 30 days
Previous 30 days59
Last 30 days55
30-Day Trend
poorfairgoodepicunitQ ScoreiOS unitQ ScoreAndroid unitQ Score
User Feedback
165Reports
- iOS
- 27 % 44 Reports
- Android
- 73 % 121 Reports
Top feedback themes
- ApplicationUser InterfaceDifficult to Navigate UI
- ApplicationLoginCan't Log In
- AccountSubscriptionSubscription Too Expensive
- ApplicationError MessageInternet Connection Error Message
- ApplicationError Message'Something Went Wrong' Error Message