My Verizon
My Verizon at a glanceMy Verizon (Utilities) has a unitQ Score of 63 out of 100, rated fair, as the 30-day average on Nov 9, 2026, up 3 points from 60 in the previous 30 days. The score draws on 769 user feedback reports from the App Store and Google Play in the last 30 days. Top feedback themes: Difficult to Navigate UI, Unsatisfactory Behavior and Fails To Launch.
What’s unitQ Score? unitQ Score measures the gap between user expectations and their actual experience. It is an unbiased and proprietary machine-generated scoring algorithm that represents the percentage of a company's customers reporting a frictionless experience with their product or service.
unitQ Score 30 Day Average as of Nov 09, 2026 3 point score increase in the last 30 days
30-Day Trend
User Feedback
- iOS
- 17 % 129 Reports
- Android
- 83 % 640 Reports
Top feedback themes
- ApplicationUser InterfaceDifficult to Navigate UI
- Customer Support & SuccessConductUnsatisfactory Behavior
- ApplicationStabilityFails To Launch
- ApplicationStabilityForce Closing Or Crashing
- ApplicationStabilitySlow Performance
About My Verizon
What is My Verizon?
The My Verizon app is a mobile application that allows Verizon customers to manage their accounts easily from their smartphones. With the My Verizon app, users can pay bills, check data usage, and update their services directly through the app.
Is My Verizon safe?
The My Verizon app is generally safe for users, including younger audiences, due to its security features such as two-factor authentication and notifications to prevent unauthorized access. However, users should be aware of potential risks, including the need to share personal information and navigate account settings, which may not be suitable for all younger users without parental guidance. Overall, it balances security with usability but requires careful management.
Who owns My Verizon app?
The My Verizon app is owned by Verizon Communications Inc., a major telecommunications company. This parent company provides various wireless and broadband services to customers.