80
fair

My Verizon | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-3 Points Past 7 Days
Category: Utilities
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at Verizon Wireless? Unlock additional insights
Android unitQ Score
Android User Feedback
92%
Android
4562 Reports
iOS unitQ Score
iOS User Feedback
8%
iOS
402 Reports
User Feedback
8%
iOS
402 Reports
92%
Android
4562 Reports
My Verizon - Latest Quality Issues
Android
May 6, 2021
Just like paying by phone. Stop asking me for input. Just shut up. Tried to do this by phone already.
Android
May 6, 2021
Service. Has all information. The tech. Coach has English problem. Difficult to give technological terms. The app would get 5 if tech coach need to update their system. Automation does not work for some one like me with a Disability.
Android
May 6, 2021
App is helpful but sometimes hard to find what you are looking for.
Android
May 6, 2021
This app is worthless. Verizon has gone to great lengths to make it impossible to get help. I'm not talking to a robot that does hear unless you scream into the phone. this app gets a zero
Android
May 6, 2021
Unable to reach customer support for questions. I was placed on hold indefinitely and then was hung up on. I keep being told that the offices are closed even though I get messages that they are open.
Android
May 5, 2021
Hate Verizon and this app..lost all my contacts
Android
May 5, 2021
I keep trying to claim 10.00 anniversary reward. It takes me here.
Android
May 5, 2021
The best wireless out there. I have been with Verizon for a long time, I have had multiple carriers and none match up to Verizon coverage. I travel for a living and I'm in the most remote locations. I always have signal and can be reached. The company I work for has Verizon and there is no problem there either. Their customer service is top notch over the phone, but some authorized stores are a bit challenging. Over all great company...
Android
May 5, 2021
Can not get my call though
My Verizon - Product Description
The My Verizon app is the all-in-one hub of your Verizon experience, allowing you to keep track of account changes, latest offers and much more. 

With My Verizon you can:

•  View your account in one seamless feed. 
•  Get on-demand support tools like Live Chat and step-by-step troubleshooting instructions as needed.  Need extra help? Customer service is just a tap away. 
•  Monitor data usage via a control center that lets you see how much data is being used, who is using it and how to get more when you need it.
•  Change or manage your account safely anywhere, anytime. Easily switch to a different plan or go Unlimited right from your device.  
•  Make secure payments quickly. Manage and pay your bills easily, or simply enroll in Auto Pay.
•  Score rewards,  once-in-a-lifetime experiences and exclusive perks from your favorite brands when you register for Verizon Up.
•  Shop phones, wearables, smart devices and accessories right from the app, and get delivery as quickly as the same day. 
•  Control your entire Verizon experience, in just one app. 

***The My Verizon App is now also available to conveniently serve all prepaid self-service needs. Make payments, enroll in Auto Pay, monitor usage, add data or change a plan directly on your prepaid device. Managing your prepaid account on the most reliable network has never been easier.***
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