Navy Federal Credit Union
Navy Federal Credit Union at a glanceNavy Federal Credit Union (Finance) has a unitQ Score of 28 out of 100, rated poor, as the 30-day average on Nov 9, 2026, up 2 points from 26 in the previous 30 days. The score draws on 200 user feedback reports from the App Store and Google Play in the last 30 days. Top feedback themes: Can't Log In, Slow Performance and Fails To Launch.
What’s unitQ Score? unitQ Score measures the gap between user expectations and their actual experience. It is an unbiased and proprietary machine-generated scoring algorithm that represents the percentage of a company's customers reporting a frictionless experience with their product or service.
unitQ Score 30 Day Average as of Nov 09, 2026 2 point score increase in the last 30 days
30-Day Trend
User Feedback
- iOS
- 31 % 62 Reports
- Android
- 69 % 138 Reports
Compared with similar apps
Citi Mobile89
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Robinhood77- Robinhood: Invest. Save. Earn.77
Cash App74
Chime71
Capital One Mobile68
Coinbase Buy & sell Bitcoin53
Rocket Money42
PayPal: Mobile Cash38
Navy Federal Credit Union28
Top feedback themes
- ApplicationLoginCan't Log In
- ApplicationStabilitySlow Performance
- ApplicationStabilityFails To Launch
- ApplicationUser InterfaceDifficult to Navigate UI
- Customer Support & SuccessConductUnsatisfactory Behavior
About Navy Federal Credit Union
What is Navy Federal Credit Union?
The Navy Federal Credit Union app is a mobile application that allows members to manage their banking needs directly from their smartphones. With features like checking account balances, transferring funds, and paying bills, the app helps make banking convenient and accessible.
Is Navy Federal Credit Union safe?
The Navy Federal Credit Union app offers solid security, including 2-step verification and biometric sign-in options, making it relatively safe for users, including younger audiences. However, users should be cautious of sharing personal information and always use secure networks to avoid risks, especially since such financial apps can be targets for fraud.
Who owns Navy Federal Credit Union app?
The Navy Federal Credit Union app is owned by Navy Federal Credit Union, which is the largest credit union in the United States. It operates under its domain, navyfederal.org, and provides various financial services to its members.