42
poor

Nest | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
0 Points Past 7 Days
Category: Lifestyle
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30-Day Trend
 
Poor
 
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Epic
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Android unitQ Score
Android User Feedback
71%
Android
863 Reports
iOS unitQ Score
iOS User Feedback
29%
iOS
351 Reports
User Feedback
29%
iOS
351 Reports
71%
Android
863 Reports
Nest - Latest Quality Issues
Android
Apr 24, 2024
Always locks up
Android
Apr 24, 2024
Unreliable and difficult to use. Apparently they may want you to pay money to use what you already bought?
Android
Apr 24, 2024
The notifications do not send a picture of the alert to a samsung or garmin watch. Fix this and it would be a much higher rating.
Android
Apr 24, 2024
Slow. Expensive. Regularly sees losses in features and lacks regular improvements. Often the "solution" is better WiFi, etc. - but it's high speed wifi through Google. While the hardware has issues, the app itself takes forever to load and lags. Better than Ring. Usually. But that's a low low bar.
Android
Apr 24, 2024
Slow and doesn't work all the time Nope still doesn't work half the time by the time you get into the app you could already be robbed and the stuff sold before you could see what's happening
Android
Apr 25, 2024
Doesn't show events on mobile. Need to use the website for it. I always end up using the website because the app is so finnicky and no capability for accuracy when seeking.
Android
Apr 25, 2024
So disappointed with nest products recently. I have a complete nest smart home and recently I've had nothing but issues al surroundings WiFi connection. I'm running a nest WiFi pro mesh with 4 points. I believe the issue is with the mesh IP switching. Nest support is limited so I'm really on my own here.
Android
Apr 25, 2024
Slow not actually changing settings pain to get to work at times, not great
Android
Apr 25, 2024
Unintuitive to retrieve video for earlier in the day.
Nest - Product Description
At Google Nest, we make products that are beautiful, helpful and easy to use. The Nest app is no exception.

Control your Nest thermostat, arm and disarm your Nest Secure alarm system, see your home with Nest Cam, and get an alert if Nest Protect goes off – all in one place. And receive notifications on your iPhone or iPad.

Nest uses sensors, algorithms and the location of your phone to do the right thing automatically, turning off the heat and turning on the camera when you leave. Forget to set the alarm? It will notice, and send you a Remind Me alert.

Nest Learning Thermostat and Nest Thermostat E

Thermostats that program themselves to help you save energy.

- Change the temperature from the subway or the sofa using your phone.
- See how much energy you used, and why.
- View and edit your schedule.
- Get extreme temperature alerts before your home gets too cold.

Nest Secure alarm system

- Arm and disarm your home remotely from the app.
- Receive a Remind Me alert if you leave home and forget to set the alarm.
- Receive a security alert on your phone telling you what triggered the alarm – a door or window opening, or someone entering a room.

Nest Protect

The smoke and carbon monoxide alarm that thinks, speaks, and alerts your phone.

- Get an alert if Nest Protect senses smoke or carbon monoxide. (Requires Wi-Fi and a working internet connection.)
- Silence an alarm from your phone with App Silence. (Nest Protect 2nd gen only.)
- See the status of your batteries, sensors, and Wi-Fi connection.
- Run a Safety Checkup to test all your alarms at once. (Nest Protect 2nd gen only.)
- See your Safety History so you know when alerts happened and why.

Nest Cam IQ Indoor and Outdoor, Nest Cam Indoor, Nest Cam Outdoor, and Dropcam

The security cameras that let you see your home on your phone, inside and out.

- Get alerts when there’s activity, and talk back to get someone’s attention.

- See what you missed with snapshots of the last three hours.
- Check in 24/7 with crisp 1080p HD video (Nest Cam and Dropcam Pro only).
- Get person alerts (or familiar face alerts with Nest Cam IQ) and up to 30 days of video history when you subscribe to Nest Aware. (Subscription service sold separately.)

Nest Hello

Know who’s knocking.

- 24/7 video streaming means you’ll never miss a moment.
- Designed to show you everything at your doorstep – people head to toe, or packages on the ground.
- Knows the difference between a person and a thing.
- Notifies you about visitors, even if they don’t ring the bell.
- HD Talk and Listen lets you have a seamless conversation with someone at your door.
- When you can’t answer the door, quick responses let you reply to visitors with prerecorded audio messages.

Nest x Yale Lock

The lock for a more secure connected home.

- Instead of sharing keys, assign passcodes to people you trust in the Nest app.
- Get an alert when someone locks or unlocks the door.
- With Home/Away Assist and Auto-Lock, your door can lock itself when you leave.

Some features require a working internet connection, Wi-Fi, and/or Bluetooth.
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