/ unitQ Score

Nova - ChatGPT AI Chatbot

Productivity30-day average as of Nov 09, 2026

Nova - ChatGPT AI Chatbot at a glanceNova - ChatGPT AI Chatbot (Productivity) has a unitQ Score of 82 out of 100, rated good, as the 30-day average on Nov 9, 2026, down 1 point from 83 in the previous 30 days. The score draws on 1,398 user feedback reports from the App Store and Google Play in the last 30 days. Top feedback themes: Difficult to Navigate UI, Unauthorized Payment and Charged During Free Trial.

What’s unitQ Score? unitQ Score measures the gap between user expectations and their actual experience. It is an unbiased and proprietary machine-generated scoring algorithm that represents the percentage of a company's customers reporting a frictionless experience with their product or service.

Feedback sources:App StoreGoogle Play
82good

unitQ Score 30 Day Average as of Nov 09, 2026 1 point score decrease in the last 30 days

Previous 30 days83
Last 30 days82

30-Day Trend

poorfairgoodepicunitQ ScoreiOS unitQ ScoreAndroid unitQ Score
708090100Oct 9Oct 24Nov 8708090100Oct 9Oct 24Nov 8

User Feedback

1,398Reports
iOS
17 % 232 Reports
Android
83 % 1166 Reports

Top feedback themes

  • ApplicationUser Interface
    Difficult to Navigate UI
  • AccountPayment
    Unauthorized Payment
  • AccountSubscription
    Charged During Free Trial
  • AccountSubscription
    Subscription Too Expensive
  • AccountAccount Settings
    Can't Change Language

All scorecards

Unlock Free Customer Insights

Sent to your email every week so you can keep delivering great experiences!

Loading the form.