NPO
NPO at a glanceNPO (Entertainment) has a unitQ Score of 19 out of 100, rated poor, as the 30-day average on Nov 9, 2026, down 4 points from 23 in the previous 30 days. The score draws on 153 user feedback reports from the App Store and Google Play in the last 30 days. Top feedback themes: Chromecast Issues, Force Closing Or Crashing and Poor Video Quality.
What’s unitQ Score? unitQ Score measures the gap between user expectations and their actual experience. It is an unbiased and proprietary machine-generated scoring algorithm that represents the percentage of a company's customers reporting a frictionless experience with their product or service.
19poor
unitQ Score 30 Day Average as of Nov 09, 2026 4 point score decrease in the last 30 days
Previous 30 days23
Last 30 days19
30-Day Trend
poorfairgoodepicunitQ ScoreiOS unitQ ScoreAndroid unitQ Score
User Feedback
153Reports
- iOS
- 39 % 59 Reports
- Android
- 61 % 94 Reports
Top feedback themes
- Third-Party DevicesStreaming Media PlayerChromecast Issues
- ApplicationStabilityForce Closing Or Crashing
- ApplicationPlaybackPoor Video Quality
- ApplicationStabilityFreezing
- Customer Support & SuccessConductNo Response or Help Received