/ unitQ Score

NYC ACCESS HRA

Health & Fitness30-day average as of Nov 09, 2026

NYC ACCESS HRA at a glanceNYC ACCESS HRA (Health & Fitness) has a unitQ Score of 39 out of 100, rated poor, as the 30-day average on Nov 9, 2026, down 17 points from 56 in the previous 30 days. The score draws on 98 user feedback reports from the App Store and Google Play in the last 30 days. Top feedback themes: Difficult to Navigate UI, Unsatisfactory Behavior and No Response or Help Received.

What’s unitQ Score? unitQ Score measures the gap between user expectations and their actual experience. It is an unbiased and proprietary machine-generated scoring algorithm that represents the percentage of a company's customers reporting a frictionless experience with their product or service.

Feedback sources:App StoreGoogle Play
39poor

unitQ Score 30 Day Average as of Nov 09, 2026 17 point score decrease in the last 30 days

Previous 30 days56
Last 30 days39

30-Day Trend

poorfairgoodepicunitQ ScoreiOS unitQ ScoreAndroid unitQ Score
0255075100Oct 9Oct 23Nov 70255075100Oct 9Oct 23Nov 7

User Feedback

98Reports
iOS
41 % 40 Reports
Android
59 % 58 Reports

Top feedback themes

  • ApplicationUser Interface
    Difficult to Navigate UI
  • Customer Support & SuccessConduct
    Unsatisfactory Behavior
  • Customer Support & SuccessConduct
    No Response or Help Received
  • ApplicationStability
    Fails To Launch

About NYC ACCESS HRA

What is NYC ACCESS HRA?

The NYC ACCESS HRA app is a mobile tool that allows residents of New York City to manage their public assistance benefits, including food stamps and cash assistance. With this app, users can check their application status, upload documents, and communicate with caseworkers, making it easier to access essential services.

Is NYC ACCESS HRA safe?

The NYC ACCESS HRA app has several safety features, including strong privacy policies that safeguard user information. However, younger audiences must be cautious about sharing personal details and understanding the app's content related to public assistance programs. While it offers valuable resources, users should be aware of potential risks linked to data privacy.

Who owns NYC ACCESS HRA app?

The NYC ACCESS HRA app is owned by the Human Resources Administration (HRA) of New York City. It is part of the Department of Social Services, which oversees public benefit programs in the city.

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