Octopus energy
Octopus energy at a glanceOctopus energy (House & Home) has a unitQ Score of 39 out of 100, rated poor, as the 30-day average on Nov 9, 2026, unchanged from 39 in the previous 30 days. The score draws on 122 user feedback reports from the App Store and Google Play in the last 30 days. Top feedback themes: Difficult to Navigate UI, Can't Log In and No Response or Help Received.
What’s unitQ Score? unitQ Score measures the gap between user expectations and their actual experience. It is an unbiased and proprietary machine-generated scoring algorithm that represents the percentage of a company's customers reporting a frictionless experience with their product or service.
unitQ Score 30 Day Average as of Nov 09, 2026 0 point score increase in the last 30 days
30-Day Trend
User Feedback
- iOS
- 0 % 0 Reports
- Android
- 100 % 122 Reports
Top feedback themes
- ApplicationUser InterfaceDifficult to Navigate UI
- ApplicationLoginCan't Log In
- Customer Support & SuccessConductNo Response or Help Received
- ApplicationStabilitySlow Performance
- ApplicationStabilityFails To Launch
About Octopus energy
What is Octopus energy?
The Octopus Energy app is a tool that helps users manage their energy consumption and monitor their energy bills. It provides real-time data on energy usage and allows users to easily switch to greener energy sources for a more sustainable lifestyle.
Is Octopus energy safe?
The Octopus Energy app is rated "Everyone," making it suitable for all ages. While it uses encryption to protect data in transit, it collects personal information and may share it with third parties, which poses a privacy concern. Parents should be aware of these data collection practices, as users, including younger audiences, could be at risk if their information is mishandled or exposed.
Who owns Octopus energy app?
The Octopus Energy app is owned by Octopus Energy Group, which was founded by Greg Jackson. This company focuses on providing innovative energy solutions and has grown significantly in the renewable energy sector.