72
good

Octopus Energy | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
27 Points Past 7 Days
Category: House & Home
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
100%
Android
153 Reports
iOS unitQ Score
iOS User Feedback
0%
iOS
0 Reports
User Feedback
0%
iOS
0 Reports
100%
Android
153 Reports
Octopus Energy - Latest Quality Issues
Android
Jun 13, 2024
Sadly app keeps crashing
Android
Jun 13, 2024
It's been a while since it works and I've installed it several times
Android
Jun 13, 2024
Absolute rubbish app, doesn't update unless given a prod by Octopus customer service.....
Android
Jun 14, 2024
App locks out when trying to book a smart meter install date
Android
Jun 14, 2024
I sent you readings, and received the bill. When I went to claim a some cash back I was sent round in circles, not even a reminder of your help line or help E-mail. Perhspt I got lost - easy for me!!!
Android
Jun 14, 2024
Generally very buggy
Android
Jun 15, 2024
Moving to another supplier OE tells me it may take 6 weeks to refund the credit balance on the account. This is an obstruction to good customer service. They earn interest on my money, I don't Won't be back whatever happens from here on.
Android
Jun 16, 2024
Won't let me open bills. No choice of tariff change is shown.
Android
Jun 16, 2024
app is great, octopus is great however after 4 years of spinning the wheel, ive not even won a pound. might aswell be removed
Octopus Energy - Product Description
Manage your Octopus Energy account from your fingertips.

- Keep track of your account balance
- View your recent transactions and billing history
- Pay by card and manage your recurring payments
- Get help with your account
Want to improve your unitQ Score by 20% within 30 days?
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