Quality degradation at Oma Fortum  
Users report higher volume of Quality Issues than usual
10
poor

Oma Fortum | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-23 Points Past 7 Days
Category: Utilities
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
54%
Android
94 Reports
iOS unitQ Score
iOS User Feedback
46%
iOS
81 Reports
User Feedback
46%
iOS
81 Reports
54%
Android
94 Reports
Oma Fortum - Latest Quality Issues
Android
Apr 30, 2024
The newest update seems to auto-logout from the app which is not convenient at all for quickly monitoring the electricity prices.
Android
Apr 30, 2024
Doesn't work anymore—after the update.
iOS
Apr 30, 2024
Logging in keeps getting stuck
The app could be absolutely brilliant, but constant problems logging in will reduce the user experience to a maximum of two stars
Android
May 1, 2024
Language settings. I'm a very new user to Oma Fortum app, so just a note on app options: there's no place to choose a language for the app. I know Finnish is the main language of the app, but for me it's only on English due to my phone's settings, I expect. How can I change the app to Finnish without changing the whole phone to Finnish?
iOS
May 1, 2024
App crashes
The app crashes in the IOS system when you open the prices of exchange electricity. There are also problems with login. At this time, the app doesn't do anything.
iOS
May 1, 2024
lousy
Requires bank identification every time, if you can even get to the point where identification can be done before the whole application freezes. Every now and then, consumption data is missing for individual days. Smart energy monitoring must be logged in separately. In winter, the electricity bill can be up to 850€/month, it would be nice if you could at least get a working application for that money. Substandard.
Android
May 2, 2024
In Finland, the Finnish language is missing! No comment 😂
Android
May 3, 2024
It is estimated that for at least the last month that I have tried to log in to OmaFortum with my online banking credentials, I have not been able to log in. The ID query runs in a loop. I even wonder to whom I have given my bank ID... ? Doesn't really feel like my own! I don't even know how to communicate with the electricity company anymore.
Android
May 5, 2024
So something wrong all the time can't even work properly for one week!! And perk paid such electricity bills you huh reflect..
Oma Fortum - Product Description
Oma Fortum service helps you to easily follow your own electricity or heating consumption and you can with small changes in your consumption behaviour do savings that has influence on your energy invoice. Consumption watch will help you to improve your energy efficiency and price watch makes the most of the lowest electricity prices. In the service you can check your invoices and your contract information. It is easy to register with your bank codes or Mobile ID.

You can also monitor your solar panel production, Fortum Fiksu Energianseuranta -service and SmartLiving sensors easily in the same app.
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