/ unitQ Score

Oticon Companion

Medical30-day average as of Nov 09, 2026

Oticon Companion at a glanceOticon Companion (Medical) has a unitQ Score of 45 out of 100, rated poor, as the 30-day average on Nov 9, 2026, up 1 point from 44 in the previous 30 days. The score draws on 349 user feedback reports from the App Store and Google Play in the last 30 days. Top feedback themes: Fails To Launch, Difficult to Navigate UI and Force Closing Or Crashing.

What’s unitQ Score? unitQ Score measures the gap between user expectations and their actual experience. It is an unbiased and proprietary machine-generated scoring algorithm that represents the percentage of a company's customers reporting a frictionless experience with their product or service.

Feedback sources:App StoreGoogle Play
45poor

unitQ Score 30 Day Average as of Nov 09, 2026 1 point score increase in the last 30 days

Previous 30 days44
Last 30 days45

30-Day Trend

poorfairgoodepicunitQ ScoreiOS unitQ ScoreAndroid unitQ Score
20406080Oct 9Oct 24Nov 820406080Oct 9Oct 24Nov 8

User Feedback

349Reports
iOS
31 % 107 Reports
Android
69 % 242 Reports

Top feedback themes

  • ApplicationStability
    Fails To Launch
  • ApplicationUser Interface
    Difficult to Navigate UI
  • ApplicationStability
    Force Closing Or Crashing
  • ApplicationStability
    Freezing
  • ApplicationError Message
    Internet Connection Error Message

About Oticon Companion

What is Oticon Companion?

The Oticon Companion app is designed to enhance the user experience for people using Oticon hearing aids. It includes familiar features from the previous Oticon On app, while also introducing new functionalities for better accessibility and control.

Is Oticon Companion safe?

The Oticon Companion app is designed primarily for users of Oticon hearing aids and includes features that may involve sharing personal data, including location information. While it encrypts data in transit and allows users to request data deletion, younger audiences must be cautious due to potential privacy concerns and the app's reported connectivity issues. Users should be aware of these risks when considering its use.

Who owns Oticon Companion app?

The Oticon Companion app is owned by the William Demant Foundation. This foundation has a controlling interest in the software, reflecting its role as the parent company.

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