60
fair

Paychex Flex | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-4 Points Past 7 Days
Category: Business
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
76%
Android
74 Reports
iOS unitQ Score
iOS User Feedback
24%
iOS
24 Reports
User Feedback
24%
iOS
24 Reports
76%
Android
74 Reports
Paychex Flex - Latest Quality Issues
iOS
Apr 16, 2024
Trash app
Trash customer service
iOS
Apr 17, 2024
This App Blows
Easily the worst app ever. iPhone 13 Pro Max. Full bars service full wifi will not log in. Turn wifi off still won't log in. This app doesn't work 90% of the time.
Android
Apr 17, 2024
The retirement side won't let you delete them after declining them Can't opt out of paper check stubs.
Android
Apr 17, 2024
Did an update on this app. Can no longer access my PTO or tax information Reached out twice. Still not working. This app is horrible
Android
Apr 18, 2024
I have not worked for the company that uses this payroll system in 2 years. I have uninstalled the app, emailed to remove my profile and blocked the phone number and still getting annoying text messages about scheduled maintenance. How can I get this to stop?
Android
Apr 18, 2024
This app isn't very user friendly. It constantly asks for two step even though I use it everyday on the same device
Android
Apr 18, 2024
log in and out has issues
Android
Apr 20, 2024
Won't work
Android
Apr 22, 2024
App keeps closing on me.
Paychex Flex - Product Description
The Paychex Flex app can be used by previously registered Paychex Flex (paychexflex.com) users. 

Paychex Flex keeps employers and employees connected to the most vital payroll and benefits features.       
 
Available features will vary and are dependent upon your company's plan options.
 
EMPLOYERS

Touch ID and Face ID authentication 

Submit payroll
- Enter, review, and submit on the go.
- Resume payrolls started on your tablet or desktop.
 
Access vital information
- All reports, including payroll reports and cash requirements.
- Employee check stubs and tax documents.
- Employee profiles, compensation, taxes, deductions, and time-off balances.
- Retirement plan balances, participation rates, and employee eligibility.
- Health and benefits carrier information and member guides.
- Health and benefits employee enrollment and election information.

EMPLOYEES

Touch ID and Face ID authentication

Access vital information
- Check stubs and W2s.
- Retirement balances, contributions, returns, and loans.
- Update retirement contributions and investments.
- Profile, compensation, taxes, deductions, and time-off balances.
- Health, dental, and life insurance benefit details, deductions, and contact information.
- FSA contributions, balances, claim, and reimbursement activity.
Want to improve your unitQ Score by 20% within 30 days?
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