Paychex
Paychex at a glancePaychex (Business) has a unitQ Score of 30 out of 100, rated poor, as the 30-day average on Nov 9, 2026, up 3 points from 27 in the previous 30 days. The score draws on 151 user feedback reports from the App Store and Google Play in the last 30 days. Top feedback themes: Device Not Compatible, Fails To Launch and Difficult to Navigate UI.
What’s unitQ Score? unitQ Score measures the gap between user expectations and their actual experience. It is an unbiased and proprietary machine-generated scoring algorithm that represents the percentage of a company's customers reporting a frictionless experience with their product or service.
30poor
unitQ Score 30 Day Average as of Nov 09, 2026 3 point score increase in the last 30 days
Previous 30 days27
Last 30 days30
30-Day Trend
poorfairgoodepicunitQ ScoreiOS unitQ ScoreAndroid unitQ Score
User Feedback
151Reports
- iOS
- 11 % 17 Reports
- Android
- 89 % 134 Reports
Top feedback themes
- ApplicationStabilityDevice Not Compatible
- ApplicationStabilityFails To Launch
- ApplicationUser InterfaceDifficult to Navigate UI
- ApplicationLoginCan't Login On New Device
- ApplicationSign UpCan't Sign Up