Quality degradation at Paycom  
Users report higher volume of Quality Issues than usual
49
poor

Paycom | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-26 Points Past 7 Days
Category: Business
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
79%
Android
135 Reports
iOS unitQ Score
iOS User Feedback
21%
iOS
35 Reports
User Feedback
21%
iOS
35 Reports
79%
Android
135 Reports
Paycom - Latest Quality Issues
Android
Apr 10, 2024
Changing my password every month is a drag, and the shift options and punching in and out is very frustrating, but it gets enough of the job done. I do wish my employer could use something else though, or at the very least this app could get updated to be more simple and easier to use, as well as having everything work better.
Android
Apr 11, 2024
Do not like the location lock because a lot of times we are at appointments or stores, etcs.
Android
Apr 11, 2024
Why is alway difficult to login on different devices?
Android
Apr 12, 2024
Time clock to punch in/out is gone. Where is it?
Android
Apr 12, 2024
2 days cannot log in
iOS
Apr 14, 2024
Issue
Can not get code to activate 2 step verification
iOS
Apr 16, 2024
Two-Factor Authentication
How do I turn this annoying two factor authentication off!
iOS
Apr 16, 2024
Good Layout
It's self explanatory and easy to navigate but it takes a long time for the app to open, load and log in kinda stressful for trying to clock in on time for work lol.
iOS
Apr 17, 2024
Paystub viewing is awful.
We used to use Paylocity and viewing paystubs was SO much easier. They would even have an exact digital copy of your pay stub to view exactly how it would show on a paper copy. Paycom interface for viewing paystubs is subpar at best. Way too much useless information comparing previous paychecks and clocked hours versus produced hours and not showing my vacation time and sick time accrued in the same page. Just let me view the digital copy how I would receive it on paper so I can see everything at once.
Paycom - Product Description
Expressly for employees who already utilize Paycom’s HR and payroll technology at work, the Paycom app puts the power of our Employee Self-Service technology on your mobile device. 

Please note that some Employee Self-Service features must be enabled by your organization’s Paycom administrator.  If you have questions about these features, please connect with your HR/payroll department. 

ACCESS YOUR DATA
Whenever and wherever you need it, your personal employee data is accessible here, including past and present pay stubs, benefits, tax forms, performance reviews, goals, contact information and more. With our secure, touch-ID login, your data is literally at your fingertips!

EMPLOYEE-DRIVEN PAYROLL
An industry-first, Beti™ gives you the keys to access, review, manage and approve your own paychecks before payday. It allows you full visibility into your paycheck before it’s processed, clarity on how pay changes, a visual of deductions, expenses and other allocations, a guided process for paycheck approval and confidence knowing the amount is correct. 

ACCURATE TIMEKEEPING
Whether you punch our web-based time clock or input your hours on our web-based timesheet, you may do so through the app. You also can submit your time for approval, check your accruals and request time off for vacation, medical appointments and other events requiring supervisor approval. 

APPROVALS FROM ANYWHERE
Because work doesn’t stop when managers are away from their desks, Manager on-the-Go helps them make the most of their workday. This mobile tool allows managers and supervisors to complete essential management tasks involving their employees from anywhere, including approving hours worked, time-off requests and expenses; viewing team members' schedules; and more.

DEFEAT THE RECEIPT
No more keeping track of paper receipts for your expense account! Simply snap a photo of the receipt and upload it through the app for reimbursement. You can check the status of pending expense reimbursements as well. 

LEARN AT YOUR PACE
Any employer-assigned training courses or learning paths can be taken here. In addition, any courses applicable to your system privileges through our client training and certification program, Paycom University, are accessible.

MILEAGE TRACKER
Conveniently track your business mileage with Paycom’s Mileage Tracker. Easily store copies of receipts for quick reimbursement, sync your existing trip information to Employee Self-Service and even set up automatic tracking to streamline your expense submission process. Missing a certain feature? Reach out to your HR department!

CONTACT US
As with our core product, we welcome, appreciate and listen to all feedback. Simply email MobileApp@Paycom.com.

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