/ unitQ Score

Paycom

Business30-day average as of Nov 09, 2026

Paycom at a glancePaycom (Business) has a unitQ Score of 70 out of 100, rated good, as the 30-day average on Nov 9, 2026, down 2 points from 72 in the previous 30 days. The score draws on 172 user feedback reports from the App Store and Google Play in the last 30 days. Top feedback themes: Difficult to Navigate UI, Verification SMS Not Received and No Response or Help Received.

What’s unitQ Score? unitQ Score measures the gap between user expectations and their actual experience. It is an unbiased and proprietary machine-generated scoring algorithm that represents the percentage of a company's customers reporting a frictionless experience with their product or service.

Feedback sources:App StoreGoogle Play
70good

unitQ Score 30 Day Average as of Nov 09, 2026 2 point score decrease in the last 30 days

Previous 30 days72
Last 30 days70

30-Day Trend

poorfairgoodepicunitQ ScoreiOS unitQ ScoreAndroid unitQ Score
20406080100Oct 9Oct 23Nov 620406080100Oct 9Oct 23Nov 6

User Feedback

172Reports
iOS
37 % 63 Reports
Android
63 % 109 Reports

Top feedback themes

  • ApplicationUser Interface
    Difficult to Navigate UI
  • AccountAccount Settings
    Verification SMS Not Received
  • Customer Support & SuccessConduct
    No Response or Help Received
  • Customer Support & SuccessConduct
    Unsatisfactory Behavior
  • ApplicationStability
    Slow Performance

About Paycom

What is Paycom?

The Paycom app is a digital platform designed for businesses to manage human resources tasks, such as payroll and employee records. It simplifies the process of handling employee information and makes it easier for workers to access their pay and benefits.

Is Paycom safe?

The Paycom app implements strong security measures, safeguarding user data with industry standards, which is important for all ages, including younger audiences. However, users should be aware of potential privacy concerns regarding personal data sharing, especially since the app may require users to disclose sensitive information. Overall, while it offers robust security, users must stay informed about their privacy choices.

Who owns Paycom app?

The Paycom app is owned by Paycom Software, Inc., which was founded by Chad Richison. This company focuses on providing HR and payroll technology solutions.

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