Quality degradation at Paycom  
Users report higher volume of Quality Issues than usual
76
good

Paycom | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-9 Points Past 7 Days
Category: Business
Work at Paycom? Unlock additional insights
30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at Paycom? Unlock additional insights
Android unitQ Score
Android User Feedback
83%
Android
197 Reports
iOS unitQ Score
iOS User Feedback
17%
iOS
40 Reports
User Feedback
17%
iOS
40 Reports
83%
Android
197 Reports
Paycom - Latest Quality Issues
Android
May 13, 2024
Never let me log in to my Paycom it's always an issue with you all I have gave my information to you
iOS
May 13, 2024
Why did you update Paycom
The update on Paycom was not necessary now I have to go back reset my password.
iOS
May 15, 2024
Sign-in to Punch-in
The app isn't a terrible replica of the website. I have some issues with submitting missed punches with the App. But I have so many missed punches because the app makes me sign in to just do punches. My bank doesn't make me sign in to see account balances. My credit card apps show me what I owe without signing in. My IOS Paycom App on a personal device could remember me and let me punch without signing in 4 to 6 times a day. Sign in should be for accessing personal info or making other changes.
Android
May 15, 2024
Please update it so that it can recognize location better, i cant even clock in sometimes because it doesnt find my location
Android
May 15, 2024
Easily the worst UX experience I've ever had on any app. slow, buggy, counterintuitive. it routinely takes several minutes to clock in or out. a completely miserable experience
iOS
May 17, 2024
I hate the two step verification
I hate the two step verification
iOS
May 18, 2024
Accessibility
The app seems to have better access than the website does, I have been trying to log into the website for 2 hours.
iOS
May 20, 2024
Updates cast me miney
Each time a password needs to be changed. You have to change the password before you can clock in, this costs me money. You should be allowed to clock in and then change the password so that you can be on the clock and get paid by your employer.
iOS
May 21, 2024
Work
I do not like how you can't do anything on this app if your not at work. Like it's something that will take me 2 seconds, why make me be connected to the WiFi, my phone disconnects from the WiFi all the time.
Paycom - Product Description
Expressly for employees who already utilize Paycom’s HR and payroll technology at work, the Paycom app puts the power of our Employee Self-Service technology on your mobile device. 

Please note that some Employee Self-Service features must be enabled by your organization’s Paycom administrator.  If you have questions about these features, please connect with your HR/payroll department. 

ACCESS YOUR DATA
Whenever and wherever you need it, your personal employee data is accessible here, including past and present pay stubs, benefits, tax forms, performance reviews, goals, contact information and more. With our secure, touch-ID login, your data is literally at your fingertips!

EMPLOYEE-DRIVEN PAYROLL
An industry-first, Beti™ gives you the keys to access, review, manage and approve your own paychecks before payday. It allows you full visibility into your paycheck before it’s processed, clarity on how pay changes, a visual of deductions, expenses and other allocations, a guided process for paycheck approval and confidence knowing the amount is correct. 

ACCURATE TIMEKEEPING
Whether you punch our web-based time clock or input your hours on our web-based timesheet, you may do so through the app. You also can submit your time for approval, check your accruals and request time off for vacation, medical appointments and other events requiring supervisor approval. 

APPROVALS FROM ANYWHERE
Because work doesn’t stop when managers are away from their desks, Manager on-the-Go helps them make the most of their workday. This mobile tool allows managers and supervisors to complete essential management tasks involving their employees from anywhere, including approving hours worked, time-off requests and expenses; viewing team members' schedules; and more.

DEFEAT THE RECEIPT
No more keeping track of paper receipts for your expense account! Simply snap a photo of the receipt and upload it through the app for reimbursement. You can check the status of pending expense reimbursements as well. 

LEARN AT YOUR PACE
Any employer-assigned training courses or learning paths can be taken here. In addition, any courses applicable to your system privileges through our client training and certification program, Paycom University, are accessible.

MILEAGE TRACKER
Conveniently track your business mileage with Paycom’s Mileage Tracker. Easily store copies of receipts for quick reimbursement, sync your existing trip information to Employee Self-Service and even set up automatic tracking to streamline your expense submission process. Missing a certain feature? Reach out to your HR department!

CONTACT US
As with our core product, we welcome, appreciate and listen to all feedback. Simply email MobileApp@Paycom.com.

Face ID, Touch ID, iPhone, iPad, and iPod touch are registered trademarks of Apple Inc.
Want to improve your unitQ Score by 20% within 30 days?
All intellectual property rights, including trademarks and word marks, are the property of respective owners