Quality degradation at PlayStation App  
Users report higher volume of Quality Issues than usual
47
poor

PlayStation App | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-12 Points Past 7 Days
Category: Entertainment
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
87%
Android
2753 Reports
iOS unitQ Score
iOS User Feedback
13%
iOS
396 Reports
User Feedback
13%
iOS
396 Reports
87%
Android
2753 Reports
PlayStation App - Latest Quality Issues
Android
May 6, 2021
The app won't let me send anybody messages for some reason. It says it can't load for everything. Please fix the issue.
Android
May 6, 2021
Sony turned off my access to my Playstation 3. I know.. why still 3? Its cd music transport is still fantastic. I stream through it, etc. now I can't log in and there is NO ONE to help you. I;m pretty angry, but what do they care. Customer service across the board sucks. I downloaded this App to see if I could find use out of it., NOPE. I miss the old President of Sony. None of this would have happened if he were still in command. Sigh.
Android
May 6, 2021
The app doesn't want to work over mobile data anymore on the galaxy S21 Ultra. Big issue when my wifi goes down for 24+hours.
Android
May 6, 2021
I can't get in
Android
May 5, 2021
The only thing this app does so far is let me know my games are downloaded and ready to play. I can't purchase anything, I would have to do it on the console. I can't even launch the game and have it ready when I get home. Nothing really useful other than browsing and notifications.
Android
May 5, 2021
When I start the app up, a loading screen happens then it says something doesn't work. happens everytime
Android
May 5, 2021
Slow as hell. Bro this app takes long to load and cant even pages right
Android
May 5, 2021
Missing the wall of activities.
Android
May 5, 2021
It crashes when I launch the app.Keeps writing "something went wrong.. Please wait a moment and try again".And it comes over and over again with the same message and a black screen.I have a Blackshark 3 Pro and I would like to know if there's any way to fix this problem.I await a response.
PlayStation App - Product Description
Connect. Discover. Control.

Stay connected to your gaming friends and the games you love to play, wherever you go with PlayStation App. See who's online, voice chat and send messages, and discover deals on PS Store.

Connect with friends
• See who's online and what games they're playing.
• Voice chat and send messages to your PSN friends, hang out online, and plan your next multiplayer session.
• View other players' profiles and trophy collections.

Discover new games and the latest news
• Shop for new releases, pre-order games, and check out the latest deals and discounts on PlayStation Store.
• Get your daily fix of gaming news from the world of PlayStation.
• Stay up to date with notifications and invitations on your phone lock screen.

Control your console wherever you are
• Download games and add-ons to your console, so they're ready when you are.
• Manage your PS5 console storage if you run out of space while downloading.
• Get ready to play with quick sign-in and remote game launch on your PS5 console.

Account for PlayStation Network required to use this app.

PlayStation terms of service are viewable at https://www.playstation.com/legal/psn-terms-of-service/.

Some features require PS5 or PS4 console.

Content available on PS App may vary by country/region. Some titles shown above may not be available in your country/region.

“PlayStation”, “PlayStation Family Mark”, “PS5”, and “PS4” are registered trademarks or trademarks of Sony Interactive Entertainment Inc.
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