Quality degradation at Plum: Smart Saving & Investing  
Users report higher volume of Quality Issues than usual
10
poor

Plum: Smart Saving & Investing | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-36 Points Past 7 Days
Category: Finance
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
67%
Android
103 Reports
iOS unitQ Score
iOS User Feedback
33%
iOS
51 Reports
User Feedback
33%
iOS
51 Reports
67%
Android
103 Reports
Plum: Smart Saving & Investing - Latest Quality Issues
iOS
Apr 21, 2024
Extremely poor information
The app is extremely flawed. It doesn't let you track the performance of a single investment from a point of deposit. Only your full investment from when you started. Rendering it completely useless if you deposit money, take some out and deposit again. Terrible and will gladly never use it again.
iOS
Apr 22, 2024
After 1 year I cancelled because really not great
I stayed there for 1 year but I finally cancelled because nothing was optimal. Deposits take 1 week to arrive on Plum (so you don't have access to your money during this time), withdrawals that are supposed to be instant finally take 1-3 days to arrive in your account, quite a few bugs to complain about... All this put together got the better of my patience!!
iOS
Apr 22, 2024
So many notifications!
Never have I used an app with so many irritating notifications. Even when ALL notifications are turned off I still get some!
iOS
Apr 22, 2024
Too stressful to deal with !!
into an ISA didn't receive confirmation or account
iOS
Apr 22, 2024
Terrible App
The app tries to take money out of my current account with another bank when I don't want it to. Also the app does not show my account number or the type of account it is. I don't understand or trust this app, do I'm closing my account on the ssme day i opened it!
Android
Apr 23, 2024
Does not work with farm credit
Android
Apr 23, 2024
For weeks now, notifications of bank balances have been blocked on the same values :/
iOS
Apr 23, 2024
ISA Rate great, but not user friendly
Nightmare to use, and no usable means of speaking to anyone!
Android
Apr 24, 2024
Can't install plum I can't even sign up....
Plum: Smart Saving & Investing - Product Description
With automated deposits, accessible investing and smart budgeting, Plum gives your money momentum. We give your personal finances a push to help you reach your goals, whatever they may be.
 
GIVE YOUR BANK A BRAIN
• Link your bank accounts and credit cards to get an overview of all your finances
• Plum can automate your deposits to help you put more money aside over time
• You choose the Rules that control how much money you’d like to set aside
• Options include our AI algorithm and Round Ups
• Gamify deposits with our 52 Week Challenge or Rainy Day Rule
• Withdraw anytime, as often as you’d like (except pension)
 
AUTOMATE DEPOSITS
• Use our Splitter to divide your deposits between savings and investment funds
• Recurring buy orders let you set up regular, automated investments in company stocks
• Earn up to 4.21% AER on your savings with a FSCS-protected, Interest Pocket*
• Automated investment options include stocks, funds and pensions
• Start investing with just £1
 
* Easy Access Interest Pockets are provided by Investec Bank Plc.
 
UNLIMITED COMMISSION-FREE† STOCK INVESTING
• Create your profile in minutes to start buying and selling US company stocks
• Invest in up to 3,000 companies like Amazon or Tesla
• Set up recurring buy orders and price alerts to put your investing strategy into action
 
† A 0.45% currency conversion ‘FX’ markup and nominal regulatory fees still apply. The total fees charged to buy and then sell (2 trades) 1 share worth $100 would be around $0.90.
 
DIVERSIFY YOUR INVESTMENTS WITH FUNDS
• Choose from up to 22 different funds themed around risk level or sector
• Personalise your portfolio with funds like ‘Slow & Steady’, ‘Tech Giants’ or options with an ethical focus
• Premium funds allow greater diversification through the inclusion of Gold, Biotech and Real Estate assets
• Funds are professionally managed and each one contains lots of different company shares
• NEW: Access our Money Market Fund and earn a gross variable return of 5.31% (rate correct as of 11/07/23).
• Available with Plum Pro plan or above (from £2.99/month)
• Intuitive and transparent fees‡

‡ Here are the fees when you invest in funds with Plum:
 
• £2.99 minimum monthly subscription
• 0.90% annual Assets Under Management (AUM) and average fund management fee§
• No withdrawal fees or limits
 
§ This includes an (AUM) fee of 0.45% charged by Plum, as well as a 0.06–1.06% fund management fee, depending on the specific investment fund(s) you choose.
 
GET READY FOR RETIREMENT
• Consolidate your existing pensions into a single Self Invested Personal Pension (SIPP)
• Choose from risk managed or diversified global funds
• There are no subscription charges for a Plum SIPP
• 0.89% annual Assets Under Management (AUM) and average fund management fee‖
• Get tax relief on your contributions
 
‖ This includes a 0.45% Product Providers fee, as well as a 0.08%–1.06% fund management fee, depending on the specific investment fund(s) you choose.
 
COMPARE BILLS, SWITCH SUPPLIERS AND BUDGET BETTER
• We’ll let you know if there’s a better deal on household bills and can switch you in seconds
• Use Money Maximiser to get a real-time view of your budget
• A Plum Card is the easiest way to use the money you’ve saved and can stop you overspending
 
SECURITY & PRIVACY
• We support biometric security (face/fingerprint ID)
• Any sensitive data we hold is stored using symmetric cryptography (AES)
• We never share your data with third parties without consent
 
HERE WHEN YOU NEED US
• Customer support available 7 days a week
 
Plum is a trading name of Plum Fintech Ltd. Plum Fintech Ltd. is a registered AISP with the FCA (FRN: 836158). Plum Money is the trading name of Saveable. Saveable Ltd. is authorised and regulated by the FCA (FRN: 739214) as an investment firm and credit brokerage firm.
 
For investments and pensions, all fund management and provider fees are shown annually, billed monthly and immediately reflected in your portfolio.
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