/ unitQ Score

PostNL

Lifestyle30-day average as of Nov 09, 2026

PostNL at a glancePostNL (Lifestyle) has a unitQ Score of 33 out of 100, rated poor, as the 30-day average on Nov 9, 2026, up 2 points from 31 in the previous 30 days. The score draws on 503 user feedback reports from the App Store and Google Play in the last 30 days. Top feedback themes: Difficult to Navigate UI, App Notifications Not Received and Order Not Delivered.

What’s unitQ Score? unitQ Score measures the gap between user expectations and their actual experience. It is an unbiased and proprietary machine-generated scoring algorithm that represents the percentage of a company's customers reporting a frictionless experience with their product or service.

Feedback sources:App StoreGoogle Play
33poor

unitQ Score 30 Day Average as of Nov 09, 2026 2 point score increase in the last 30 days

Previous 30 days31
Last 30 days33

30-Day Trend

poorfairgoodepicunitQ ScoreiOS unitQ ScoreAndroid unitQ Score
0204060Oct 9Oct 24Nov 80204060Oct 9Oct 24Nov 8

User Feedback

503Reports
iOS
32 % 160 Reports
Android
68 % 343 Reports

Top feedback themes

  • ApplicationUser Interface
    Difficult to Navigate UI
  • ApplicationNotifications
    App Notifications Not Received
  • OrderDelivery
    Order Not Delivered
  • Customer Support & SuccessConduct
    Unsatisfactory Behavior
  • ApplicationStability
    Force Closing Or Crashing

All scorecards

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