Public Storage
Public Storage at a glancePublic Storage (Business) has a unitQ Score of 33 out of 100, rated poor, as the 30-day average on Nov 9, 2026, down 5 points from 38 in the previous 30 days. The score draws on 64 user feedback reports from the App Store and Google Play in the last 30 days. Top feedback themes: Can't Log In, Difficult to Navigate UI and No Response or Help Received.
What’s unitQ Score? unitQ Score measures the gap between user expectations and their actual experience. It is an unbiased and proprietary machine-generated scoring algorithm that represents the percentage of a company's customers reporting a frictionless experience with their product or service.
unitQ Score 30 Day Average as of Nov 09, 2026 5 point score decrease in the last 30 days
30-Day Trend
User Feedback
- iOS
- 17 % 11 Reports
- Android
- 83 % 53 Reports
Top feedback themes
- ApplicationLoginCan't Log In
- ApplicationUser InterfaceDifficult to Navigate UI
- Customer Support & SuccessConductNo Response or Help Received
- ApplicationStabilityFails To Launch
- ApplicationSign UpCan't Sign Up
About Public Storage
What is Public Storage?
The Public Storage app is a mobile application that allows users to easily manage their storage units and access storage services from anywhere. With the app, you can make payments, check your account, and even find storage locations near you.
Is Public Storage safe?
The Public Storage app appears generally safe for users, including younger audiences, as there are no recent reports of security breaches or incidents. However, users should remain cautious about personal data sharing and are advised to follow safety practices while using storage services. While many reviews praise its convenience, potential risks include data privacy concerns, so users should be mindful of sharing sensitive information.
Who owns Public Storage app?
The Public Storage app is owned by Public Storage, which is the largest owner and operator of self-storage facilities globally. Public Storage trades on the New York Stock Exchange and operates as a Real Estate Investment Trust (REIT).