/ unitQ Score

PureGym

Health & Fitness30-day average as of Nov 09, 2026

PureGym at a glancePureGym (Health & Fitness) has a unitQ Score of 35 out of 100, rated poor, as the 30-day average on Nov 9, 2026, up 21 points from 14 in the previous 30 days. The score draws on 82 user feedback reports from the App Store and Google Play in the last 30 days. Top feedback themes: Fails To Launch, Force Closing Or Crashing and Slow Performance.

What’s unitQ Score? unitQ Score measures the gap between user expectations and their actual experience. It is an unbiased and proprietary machine-generated scoring algorithm that represents the percentage of a company's customers reporting a frictionless experience with their product or service.

Feedback sources:App StoreGoogle Play
35poor

unitQ Score 30 Day Average as of Nov 09, 2026 21 point score increase in the last 30 days

Previous 30 days14
Last 30 days35

30-Day Trend

poorfairgoodepicunitQ ScoreiOS unitQ ScoreAndroid unitQ Score
020406080Oct 9Oct 24Nov 8020406080Oct 9Oct 24Nov 8

User Feedback

82Reports
iOS
33 % 27 Reports
Android
67 % 55 Reports

Top feedback themes

  • ApplicationStability
    Fails To Launch
  • ApplicationStability
    Force Closing Or Crashing
  • ApplicationStability
    Slow Performance
  • ApplicationLogin
    Got Logged Out

About PureGym

What is PureGym?

The PureGym app is a fitness application that helps users find and book gym sessions, track workouts, and monitor their progress. With access to virtual classes and personalized workout plans, the PureGym app makes it easier for individuals to achieve their fitness goals.

Is PureGym safe?

The PureGym app's safety for younger audiences raises concerns, particularly regarding harassment issues reported by users. Reviews highlight incidents of aggressive behavior and inadequate responses from management, which can pose risks for vulnerable populations. While the app allows for convenient fitness access, users should be aware of these safety issues, especially in shared gym environments.

Who owns PureGym app?

The PureGym app is owned by Leonard Green & Partners, a private equity firm based in Los Angeles. They acquired PureGym in November 2017 for £600 million.

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