84
good
SeatGeek - Buy Event Tickets | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
5 Points Past 7 Days
Category: Entertainment
30-Day Trend
Android unitQ Score
Android User Feedback
18%
Android
110 Reports
110 Reports
iOS unitQ Score
iOS User Feedback
82%
iOS
506 Reports
506 Reports
User Feedback
82%
iOS
506 Reports
506 Reports
18%
Android
110 Reports
110 Reports
SeatGeek - Buy Event Tickets - Latest Quality Issues
iOS
Apr 20, 2024
Tickets no longer available?
Bought tickets for my 4 friends and my girlfriend for her birthday. Day of the event a few hours before i receive a text saying “Unfortunately the replacement tickets for _______ were no longer available.” First of all, I thought i was buying tickets directly from the app so replacement makes no sense; furthermore, this was just hours before the event for my girlfriends birthday. I had to wait for customer service for about an hour before getting my tickets replaced, then when we went to buy replacements off another app the tickets were $86 since the prices went up, being the day of. NEVER use this app just stick to one of the other apps or going directly to the source.
Android
Apr 20, 2024
Terrible customer service. App doesn't work as advertised.
iOS
Apr 20, 2024
Fees
Fees are too high considering I was a partial season ticket holder
iOS
Apr 20, 2024
False Advertising & Misleading
Purchased a ticket to a NCAA March Madness game for a ticket in the 100s section with seat designation. Traveled 80 miles to attend the game and when I arrive and finally receive my ticket it shows as General Admission. I got stuck in a seat up in the rafters. SeatGeek refused to take accountability and wouldn't even offer to refund a 39.00 ticket with screenshot proof provided.
Android
Apr 21, 2024
Unable to access my account, this is the second time I couldn't get my tickets after purchasing them.
Android
Apr 22, 2024
"failed to accept tickets" over and over again when trying to buy Tix together but arrive separately
Android
Apr 22, 2024
Got to game late, due to traffic and my tickets disappeared, I want my money back. I will never use this app again.
Android
Apr 22, 2024
Wouldn't let me transfer tickets from my wife. Doesn't work and no support.
Android
Apr 23, 2024
Y'all seriously need to include seat maps like every other theater/concert site does. Seat names and numbers mean NOTHING if I don't know where they are in relation to the stage?? some events don't have a seat map!
SeatGeek - Buy Event Tickets - Product Description
SeatGeek is the smartest way for fans to buy, sell and transfer tickets you can trust, no matter what you’re a fan of. Whether you’re searching for sporting events or sold out concerts, summer festivals or Broadway shows, we provide the tips and tools, like Deal Score and a Buyer Guarantee, to make your live event as memorable as possible. Find the right seats, at the right time, for the right price. After all, we’re fans, too. Features: Fan first Track your favorite teams and artists to be the first to know everything you need to know Sell or transfer tickets in just a couple taps Get a ticket and get in with a couple of taps. Simple. Value We do our best to match or beat what the other guys are offering for the same tickets We keep our fees low so you can get tickets to the things you love without breaking the bank Tell your friends about SeatGeek and when they buy their first tickets, you’ll both get credit toward future events. Innovative Deal Score rates every available seat based on price, section, visibility and more Rally provides all of the information you need to get there, get settled and get hyped, all from the same screen as your ticket From buying and selling to tracking and transferring, get it done on any device Trustworthy If something goes wrong, like your event gets canceled, we’ll give you your money back, or better See exactly what your View From Seat will be before you sit Search tickets with the fees already included, so you won’t be surprised when it comes time to pay for them CONNECT: Website – seatgeek.com Facebook – facebook.com/SeatGeek Twitter – twitter.com/SeatGeek Contact Us – seatgeek.com/contact
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