63
fair

Sendwave - Send Money | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
2 Points Past 7 Days
Category: Finance
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30-Day Trend
 
Poor
 
Fair
 
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Epic
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Android unitQ Score
Android User Feedback
82%
Android
327 Reports
iOS unitQ Score
iOS User Feedback
18%
iOS
74 Reports
User Feedback
18%
iOS
74 Reports
82%
Android
327 Reports
Sendwave - Send Money - Latest Quality Issues
Android
Apr 12, 2024
It has always worked well since I installed it, about two years ago. Unfortunately, since yesterday, I made a money transfer, thank goodness a small amount, but it is always "processing" and the chat puts me on hold, endlessly!
Android
Apr 12, 2024
My mobile number won't go at all
iOS
Apr 13, 2024
Too many delays after the update
Used to be fast and reliable but now all remittances are delayed. Pending for days and customer service takes too long, means a lot of users are having issues
Android
Apr 13, 2024
The worst customer service you'll ever encounter, the customer service number they give you doesn't work, and opted and waited to chat to someone IF THEY DONT TAKE 45MINS they don't respond fast enough, then you get disconnected and make you waited another effin eternity to get a new agent. Never again
Android
Apr 13, 2024
Money i send continues to be delayed and eventually never sends... like whats going on
iOS
Apr 13, 2024
Sendwave suddenly unresponsive
I've been using Sendwave for a few years, but suddenly, I was cut off. They asked me to reverify myself, which I did by submitting a copy of my driver's license and satisfactorily answered all the questions they posed to authenticate me. However, they went silent and stopped responding to inquiries. I use the money transfer entirely for business to myself in another country. I am switching to a different provider.
Android
Apr 13, 2024
I can't register on the app, I'm told that my country's number is not supported.
Android
Apr 13, 2024
Authentication bug since the app update, please review this update
Android
Apr 13, 2024
Always low and if you send money to Morocco you go hard to contact them
Sendwave - Send Money - Product Description
Rapid, affordable international money transfers. 

We send from the US, UK, Canada, France, Italy, Spain and Ireland to Kenya, Uganda, Tanzania, Ghana, Nigeria, Senegal, Liberia, Cameroon, Ivory Coast, Sri Lanka, Haiti, The Philippines, Bangladesh and Lebanon.

Rapid, affordable transfers can be sent from debit cards (including Postepay in Italy) to mobile wallets, bank accounts and in Nigeria for cash pickup. 

Sending a transfer is as easy and affordable as sending a text and we use industry standard 256-bit encryption to ensure security.

Realtime updates ensure you know the status of your transfers and our support team is available 24/7 for personalized assistance.

Join the 400,000 active users and counting who trust Sendwave and start sending money with love today.

Contact Us
Email: help@sendwave.com
Address: 51 Eastcheap, London, EC3M 1DT, UK
Want to improve your unitQ Score by 20% within 30 days?
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