33
poor

SkipTheDishes - Food Delivery | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-3 Points Past 7 Days
Category: Food & Drink
Work at SkipTheDishes? Unlock additional insights
30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at SkipTheDishes? Unlock additional insights
Android unitQ Score
Android User Feedback
77%
Android
312 Reports
iOS unitQ Score
iOS User Feedback
23%
iOS
93 Reports
User Feedback
23%
iOS
93 Reports
77%
Android
312 Reports
SkipTheDishes - Food Delivery - Latest Quality Issues
Android
Jul 24, 2024
I had an issue in which my food was delivered to the wrong door it happens. However when I pay $40 not have my food show up and when I get help...they tell me I can have only %50 of my money's worth in credits. ..so and now I'm hangry Reviewing this BS.
Android
Jul 24, 2024
They send out fraudulent emails claiming to give you free points to come back and use them. Logged in to find not only was that not true but my point balance had been erased. Reached out to customer service via the APP to be told by "Monika" that there's nothing they can do Use anyone else, skip lies and cheats to get your business, with UBER atleast you know they're screwing you up front. Reported to BBB for fraud emails and spamming emails
Android
Jul 24, 2024
Worst delivery app ever. When the dasher mess up its the customers fault. Most dasher take the longest route possible at the slowest speed. I watch one dasher drive in circles for 15 min before dropping off my order to me and it was no where near where they drove in circles. We have also received food covered in perfume j
Android
Jul 24, 2024
Skip has got worse over time. Support is as good as non-existent, telling you 'We understand' and repeating your complain back to you. They are the ones who add multiple deliveries to drivers and say that they will contact the courier team to address your concern. The adding of multiple orders to 1 delivery person is done even after the order is already delayed by over 15 mins. Am writing this review as it is no fault of the restaurant or the delivery person. This needs to be handled better!!
Android
Jul 24, 2024
My last four orders from skipthedishes were incredibly frustrating. Terrible couriers, even more awful support staff. Goodbye skip
Android
Jul 25, 2024
Difficult to leave feedback and apply for refunds on damaged items.
Android
Jul 25, 2024
This app used to have good courier service but now it is horrible, I don't get my order delivered to my address anymore. The people they hire barely speak English and they have no idea what they're doing. And the customer service is even worse. Horrible experiences. Will never use it again
Android
Jul 25, 2024
I had sent them photos of what was wrong with my order and they still denied me a refund. There's no point in using their service if they're not going to help you in the future with an issue
Android
Jul 25, 2024
Poor customer service. And they are just as ignorant and slow to deal with. Get better Service, until then i will not be using this app anytime soon. Been getting poor service for the last multiple deliveries and im sick of it now. Hire more qualified personnels or risk losing more business
SkipTheDishes - Food Delivery - Product Description
Download Canada’s most popular food delivery app — trusted by 5+ million customers and 25,000+ restaurants nationwide.

Things are looking bright, eh? We’re still the same SkipTheDishes you already love, but we’ve got a new look. Our values of transparency, dependability, and community aren’t changing, and we’re staying focused on delivering you the things you love in your community — we’ll just do it rocking orange.

SkipTheDishes makes it easy to order food delivery online from your favourite restaurants near you starting as early as 6am, and as late as 2am to satisfy your late-night cravings. With Skip, you can enjoy burger delivery, pizza at your door, Chinese takeout, sushi near you, and so much more. Download the SkipTheDishes app and start ordering food delivery today.

EARN SKIP REWARDS
Free food, anyone? This is the ultimate rewards program for the ultimate foodie. Order, earn points, and start getting rewarded now.

Everyone starts out with Orange status. Level up to Gold to earn double the points per dollar with every order, and score delicious discounts at checkout. Order twice in one month to keep your status and reap the rewards. Keep the earning going with Challenges. You can earn bonus points simply by placing orders that meet the requirements. The best part? No sign up fees.

FREE DELIVERY (with a min. order)
Sort restaurants by ‘Delivery Fee’ to see tons of restaurants near you that offer $0 delivery with a minimum order.

TRACK YOUR FOOD
Get real-time order update notifications and live GPS order tracking, so you know exactly where your food is every step of the way.

EASY PAYMENT
Pay quickly when you save your debit or credit card in the app.

VARIETY
Enjoy delivery from your longtime favourites or discover your new go-to. Craving Chinese, Italian, Indian, or Mexican? From healthy to hearty, pizza to salad, fish and chips to falafel, burgers to pad thai, burritos to sushi, and sandwiches to ice cream — order food delivery for every mood, occasion, and taste.

GROCERIES
Whether you need milk, coffee, bread, or batteries, we’ve got you covered with convenience store delivery and grocery delivery.

RE-ORDER
Want to enjoy your favourite delivery again and again? Re-order your most-loved dishes in your order history with our ‘Re-order’ button.

RESTAURANT SELECTION
Order delivery from hundreds of local restaurants that deliver near you or pick from popular national favourites, like McDonald's, Tim Hortons, Wendy's, 7-Eleven, KFC, Boston Pizza, Burger King, Pizza Pizza, Harvey's, Booster Juice, Mr.Sub, St-Hubert, Papa John's Pizza, and much more.

CONVENIENCE
With a few taps, your next meal is on its way, delivered where you want it, whether you’re at home, work, or chilling with friends. Date-night dinner? Pro-tip: plan ahead with pre-order!

PICKUP
Craving something ASAP? Grab, go, and enjoy with pickup. Choose ‘Pickup’ for that need-it-now takeout lasagna on the way home or last-minute lunchtime fuel.

NO HIDDEN FEES
There’s no funny business here. You won’t find any additional service fees.

SAVE ADDRESSES
Save multiple addresses in your account and have food delivered to your home, office, dorm, friend's place, and more.

STAY IN THE KNOW
When creating your account, subscribe to our emails to score exclusive (delicious) offers.

SHARE YOUR FEEDBACK
Great food delivery calls for great feedback. Easily review restaurants and couriers with just a few taps.

WE’RE HERE FOR YOU
Have questions? Get help with live chat in the app.

SkipTheDishes currently delivers in all ten provinces, with new cities and towns nationwide added every month.
Want to improve your unitQ Score by 20% within 30 days?
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