26
poor
SkipTheDishes - Food Delivery | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
1 Point Past 30 Days
Category: Food & Drink
30-Day Trend
Android unitQ Score
Android User Feedback
70%
Android
346 Reports
346 Reports
iOS unitQ Score
iOS User Feedback
30%
iOS
150 Reports
150 Reports
User Feedback
30%
iOS
150 Reports
150 Reports
70%
Android
346 Reports
346 Reports
SkipTheDishes - Food Delivery - Latest Quality Issues
Android
Dec 9, 2024
changes the address on my deliveries constantly and they refuse to do anything about it. I've had food delivered to different places than I ordered it to half a dozen times now and each time I'm offered HALF of the refund. USE DOORDASH OR ANYTHING ELSE!!!!
Android
Dec 9, 2024
Rude customer service.
Android
Dec 9, 2024
Need to update their maps
Android
Dec 9, 2024
very bad app. I'm never gonna use it again. the support team not helpfull. every time i order from this app, I always get a problem.
Android
Dec 9, 2024
Worst customer service experience. Don't trust their buy one get one free offers. They'll flag your account for even complaining about not getting half your order.
Android
Dec 10, 2024
Skip delivery can take a long time, resulting in cold food. The message "we've got a lot on our plate" is common, and I've had orders that were never picked up from the restaurant. With the recent addition of a $9.99/month "membership" and loss of grocery express, this app is not worth it. The direction it has decided to go is not worth the fees or the tips. Be aware that restaurants often charge more on skip. I do not recommend.
Android
Dec 10, 2024
So many ads for an already insanely expensive service. Blatantly inaccurate delivery estimates. I can place an order for 20-30 minutes and less than 30 seconds after placing it I'll get a text and the time will update to 1+ hours.
Android
Dec 10, 2024
Credit card payment won't work. Bought a gift card to make payment. Still won't work. Customer service won't help refund the gift card. Bad app, bad service.
Android
Dec 10, 2024
this service is now exceptionally trash. While i have no confirmation. I believe they have outsourced their support staff. Live chat is now impossibly useless. They have nobody that can actually help with issues. Do not use this service.
SkipTheDishes - Food Delivery - Product Description
Download Canada’s most popular food delivery app — trusted by 5+ million customers and 25,000+ restaurants nationwide. Things are looking bright, eh? We’re still the same SkipTheDishes you already love, but we’ve got a new look. Our values of transparency, dependability, and community aren’t changing, and we’re staying focused on delivering you the things you love in your community — we’ll just do it rocking orange. SkipTheDishes makes it easy to order food delivery online from your favourite restaurants near you starting as early as 6am, and as late as 2am to satisfy your late-night cravings. With Skip, you can enjoy burger delivery, pizza at your door, Chinese takeout, sushi near you, and so much more. Download the SkipTheDishes app and start ordering food delivery today. EARN SKIP REWARDS Free food, anyone? This is the ultimate rewards program for the ultimate foodie. Order, earn points, and start getting rewarded now. Everyone starts out with Orange status. Level up to Gold to earn double the points per dollar with every order, and score delicious discounts at checkout. Order twice in one month to keep your status and reap the rewards. Keep the earning going with Challenges. You can earn bonus points simply by placing orders that meet the requirements. The best part? No sign up fees. FREE DELIVERY (with a min. order) Sort restaurants by ‘Delivery Fee’ to see tons of restaurants near you that offer $0 delivery with a minimum order. TRACK YOUR FOOD Get real-time order update notifications and live GPS order tracking, so you know exactly where your food is every step of the way. EASY PAYMENT Pay quickly when you save your debit or credit card in the app. VARIETY Enjoy delivery from your longtime favourites or discover your new go-to. Craving Chinese, Italian, Indian, or Mexican? From healthy to hearty, pizza to salad, fish and chips to falafel, burgers to pad thai, burritos to sushi, and sandwiches to ice cream — order food delivery for every mood, occasion, and taste. GROCERIES Whether you need milk, coffee, bread, or batteries, we’ve got you covered with convenience store delivery and grocery delivery. RE-ORDER Want to enjoy your favourite delivery again and again? Re-order your most-loved dishes in your order history with our ‘Re-order’ button. RESTAURANT SELECTION Order delivery from hundreds of local restaurants that deliver near you or pick from popular national favourites, like McDonald's, Tim Hortons, Wendy's, 7-Eleven, KFC, Boston Pizza, Burger King, Pizza Pizza, Harvey's, Booster Juice, Mr.Sub, St-Hubert, Papa John's Pizza, and much more. CONVENIENCE With a few taps, your next meal is on its way, delivered where you want it, whether you’re at home, work, or chilling with friends. Date-night dinner? Pro-tip: plan ahead with pre-order! PICKUP Craving something ASAP? Grab, go, and enjoy with pickup. Choose ‘Pickup’ for that need-it-now takeout lasagna on the way home or last-minute lunchtime fuel. NO HIDDEN FEES There’s no funny business here. You won’t find any additional service fees. SAVE ADDRESSES Save multiple addresses in your account and have food delivered to your home, office, dorm, friend's place, and more. STAY IN THE KNOW When creating your account, subscribe to our emails to score exclusive (delicious) offers. SHARE YOUR FEEDBACK Great food delivery calls for great feedback. Easily review restaurants and couriers with just a few taps. WE’RE HERE FOR YOU Have questions? Get help with live chat in the app. SkipTheDishes currently delivers in all ten provinces, with new cities and towns nationwide added every month.
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