Quality degradation at SkipTheDishes - Food Delivery  
Users report higher volume of Quality Issues than usual

SkipTheDishes - Food Delivery | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-10 Points Past 7 Days
Category: Food & Drink
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30-Day Trend
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Android unitQ Score
Android User Feedback
25 Reports
iOS unitQ Score
iOS User Feedback
134 Reports
User Feedback
134 Reports
25 Reports
SkipTheDishes - Food Delivery - Latest Quality Issues
May 28, 2023
Stolen from
Ordered 40 dollars worth of food from skip when it was supposed to arrive nothing arrived so after talking to skips live chat help they refused to refund me for their mistake so they happily took my 40 dollars and happily gave me absolutely nothing in return I call that thievery
May 28, 2023
Order never showed Took forever for refund and they ended up giving us not even half the order with tax and all that
May 28, 2023
Skip was good when it was first launched now it's one big joke waited over an half an hour past delivery time because the tracker was stuck at 7 Minutes go back into the restaurant order part and it's closed can't order food so I order something different this has a 40 minute delivery time well guess what now the other one is suddenly arrived can't cancel the second order from somewhere else and couldn't get help from customer service for either order they said they could cancel the second order but with no refund since it was already made by the restaurant but what does the customer service representative do he leaves the conversation so I still get the second delivery you will talk in circles with them and get no where worst app ever if I could give a lower rating I would
May 29, 2023
Don’t download this app
I paid full price for an order including 15% tip I ordered a burger, onion rings and a strawberry blizzard from Dairy Queen. I did not get any of the things I ordered instead I got two different flavours of blizzard and still they charged me full price and tip.
May 29, 2023
Very poor service and execution.
Skip the dishes has been extremely poor recently. Extremely inaccurate delivery time estimates. On two occasions, I Have had to cancel orders after waiting for over 45 minutes with no progression when the original delivery estimate, while placing the order, stated that the food would be delivered less than 30 minutes. Also they do not issue refunds despite the fact that restaurants do not package the food properly resulting in spilled and wasted food. Will not be using this app or service anymore.
May 29, 2023
Stealing money.
I'm 8 months pregnant and when I crave something I want to order it. Well when I do I don't get what I order and instead I get my money taken because they don't refund what is missing in my order they just get mad and leave the chat. This app is taking so much money it's getting ridiculous. There's not even any good reviews. DONT TRUST SKIP THE DISHES
May 29, 2023
Waste of time and money
Honestly I feel pretty guilty already ordering take out, and it doesn't help that Skip is incredibly unreliable and won't know how to deliver your food to the correct address almost ever. Super disappointed.
May 30, 2023
They do not refund or compensate when order errors and even if the help confirm they will refund, they never actually send the money nor credit the accounts, last 3 orders had missing items, or courrier made detours around the city before delivering , customer service confirm they would provide compensation/partial refund, which they never sent the money nor credited the account.
May 30, 2023
I ordered several times and it is often long and missing items but this time it was anything. I ordered a single order at $ 25 with shipping costs (which are returned double the order). The delivery man turned around the restaurant instead of picking up the order that was ready. Coming to my house took a long time. When we arrived I was outside to wait for him. He was I don't know where I went back to take my phone he was at the bottom of the[address] I waited a little he did not move. I moved to the other end of my [address] I paid almost $15 in tip shipping fees... for a crappy service anything.
SkipTheDishes - Food Delivery - Product Description
Download Canada’s most popular food delivery app — trusted by 5+ million customers and 25,000+ restaurants nationwide.

Things are looking bright, eh? We’re still the same SkipTheDishes you already love, but we’ve got a new look. Our values of transparency, dependability, and community aren’t changing, and we’re staying focused on delivering you the things you love in your community — we’ll just do it rocking orange.

SkipTheDishes makes it easy to order food delivery online from your favourite restaurants near you starting as early as 6am, and as late as 2am to satisfy your late-night cravings. With Skip, you can enjoy burger delivery, pizza at your door, Chinese takeout, sushi near you, and so much more. Download the SkipTheDishes app and start ordering food delivery today.

Free food, anyone? This is the ultimate rewards program for the ultimate foodie. Order, earn points, and start getting rewarded now.

Everyone starts out with Orange status. Level up your status to Gold to earn double the points per dollar with every order, and score delicious discounts when you use your points at checkout. Just order two times in one month to keep your status and reap the rewards.
FREE DELIVERY (with a min. order)
Sort restaurants by ‘Delivery Fee’ to see tons of restaurants near you that offer $0 delivery with a minimum order.
Get real-time order update notifications and live GPS order tracking, so you know exactly where your food is every step of the way.
Pay quickly when you save your debit or credit card in the app. 
Enjoy delivery from your longtime favourites or discover your new go-to. Craving Chinese, Italian, Indian, or Mexican? From healthy to hearty, pizza to salad, fish and chips to falafel, burgers to pad thai, burritos to sushi, and sandwiches to ice cream — order food delivery for every mood, occasion, and taste. 
Whether you need milk, coffee, bread, or batteries, we’ve got you covered with convenience store delivery and grocery delivery.
Want to enjoy your favourite delivery again and again? Re-order your most-loved dishes in your order history with our ‘Re-order’ button. 
Order delivery from hundreds of local restaurants that deliver near you or pick from popular national favourites, like McDonald's, Tim Hortons, Wendy's, 7-Eleven, KFC, Boston Pizza, Burger King, Pizza Pizza, Harvey's, Booster Juice, Mr.Sub, St-Hubert, Papa John's Pizza, and much more.
With a few taps, your next meal is on its way, delivered where you want it, whether you’re at home, work, or chilling with friends. Date-night dinner? Pro-tip: plan ahead with pre-order!

Craving something ASAP? Grab, go, and enjoy with pickup. Choose ‘Pickup’ for that need-it-now takeout lasagna on the way home or last-minute lunchtime fuel.
There’s no funny business here. You won’t find any additional service fees.
Save multiple addresses in your account and have food delivered to your home, office, dorm, friend's place, and more.
When creating your account, subscribe to our emails to score exclusive (delicious) offers.
Great food delivery calls for great feedback. Easily review restaurants and couriers with just a few taps.

Have questions? Get help with live chat in the app.
SkipTheDishes currently delivers in all ten provinces, with new cities and towns nationwide added every month.
Want to improve your unitQ Score by 20% within 30 days?
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