Slack
Slack at a glanceSlack (Business) has a unitQ Score of 62 out of 100, rated fair, as the 30-day average on Nov 9, 2026, down 3 points from 65 in the previous 30 days. The score draws on 725 user feedback reports from the App Store and Google Play in the last 30 days. Top feedback themes: Difficult to Navigate UI, App Notifications Not Received and Force Closing Or Crashing.
What’s unitQ Score? unitQ Score measures the gap between user expectations and their actual experience. It is an unbiased and proprietary machine-generated scoring algorithm that represents the percentage of a company's customers reporting a frictionless experience with their product or service.
unitQ Score 30 Day Average as of Nov 09, 2026 3 point score decrease in the last 30 days
30-Day Trend
User Feedback
- iOS
- 68 % 493 Reports
- Android
- 32 % 232 Reports
Top feedback themes
- ApplicationUser InterfaceDifficult to Navigate UI
- ApplicationNotificationsApp Notifications Not Received
- ApplicationStabilityForce Closing Or Crashing
- ApplicationLoginCan't Log In
- ApplicationLoginCan't Login With Google
About Slack
What is Slack?
The Slack app is a communication tool that allows teams to chat, share files, and collaborate in real time. It integrates well with the Salesforce domain, making it easier for users to manage their projects and communicate effectively.
Is Slack safe?
Slack, developed by Salesforce, is a communication tool that can facilitate safe interactions among users, including younger audiences. However, it allows users to share content publicly, which may expose them to inappropriate material if not monitored. While it offers good privacy features, users should be cautious about sharing personal information and should engage in discussions about online safety to mitigate potential risks.
Who owns Slack app?
The Slack app is owned by Salesforce, a cloud-based software company. Salesforce acquired Slack Technologies in 2020, bringing Slack under its umbrella of productivity tools.