Quality degradation at SleepIQ  
Users report higher volume of Quality Issues than usual
57
poor

SleepIQ | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-14 Points Past 7 Days
Category: Health & Fitness
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
35%
Android
149 Reports
iOS unitQ Score
iOS User Feedback
65%
iOS
273 Reports
User Feedback
65%
iOS
273 Reports
35%
Android
149 Reports
SleepIQ - Latest Quality Issues
iOS
Jan 28, 2023
Very Good App … Tho Some Issues
I check the SleepIQ App daily. Sometimes it records my full night of sleep, but too often it only records part of my sleep each night and that greatly affects my score. Nonetheless I enjoy using the app for setting my bed's positions, as well as making my feet nice and cozy warm. The App is well designed and easy to use.
iOS
Jan 28, 2023
Not good
This is the slowest app on my iPhone. And now it crashes. Just horrible.
Android
Jan 28, 2023
Will not reconnect to wifi after buying new router, as customer service cannot get it to disconnect from my old wifi. New router/wifi is same 2ghz wpa2, just with a different network name. Renders useless and bed is changing pressure in the night even though the auto adjust feature is turned off. Machine will not hard reset. Need to be able to select and login to wifi MANUALLY from within the app.
iOS
Jan 28, 2023
App Controls for the Flex Base
As a control for our base, it frequently drops the connection. What I mean is, I had it on the base control page and when I try to use it later, it reverts to the main screen. Also, it seems to take several tries to get each end to adjust. It will show that it's adjusting on the screen when it hasn't. After a couple of tries though it does work the way it's supposed to on the screen and on the bed. I haven't done much with the sleep data yet though it seems to have the same issues others have mentioned, Ie. incorrect time in bed and a nap as part of a full night's sleep.
iOS
Jan 28, 2023
Excellent
Excellent app for tracking sleep and activities. It does loose connection to the bed from time to time and we have to unplug the bed to reset it.
iOS
Jan 28, 2023
Slow
The app is slow. If you don't have a remote for the bed and depend on the app it's not worth it. It takes 20-30 seconds to load then 5-10 seconds for every action to register. Makes middle of the night adjustments impossible.
Android
Jan 28, 2023
Helpful, but sometimes not very realistic. I like having some quantitative way to see how well I sleep, but as a shift worker I'm unable to untether my disparate sleep opportunities. I don't want yesterday influencing today's score.
iOS
Jan 28, 2023
Janet Engkish
The time is way way off . I o to bed and to sleep much sooner
Android
Jan 28, 2023
My biggest complaint is the response time for the app. It has a long lag time to load and then to adjust to different bed positions. It would be nice if it offered more than 1 favorite SleepNumber option (I have a favorite for normal days and another for days with back/hip pain). It would be nice if there was a quick option to note you're doing an activity in bed (tv/reading/working) so it turns off the sleep tracking feature and the data could be more accurate.
SleepIQ - Product Description
iOS – 4.5.10 May 23, 2021 
 
Experience SleepIQ® technology.  
Only Available with Sleep Number® beds.  
 
OVERVIEW  
Proposed:  
Only the Sleep Number 360® smart bed offers effortless comfort with endless adjustability for life-changing sleep. As the bed uses dynamic intelligence to sense your every move, automatically adjusting firmness, comfort, and support on each side to keep you both effortlessly comfortable, SleepIQ® measures your heart rate, breathing and movements for personalized insights into your best sleep–your SleepIQ® score.  
 
Sleep:  
View your SleepIQ® score and learn more about the quality of your sleep. Includes daily personalized communications, helping you learn the best times to work out, eat, and the best bedtime routines for you. 
- View your SleepIQ score and biometrics each morning to understand your sleep quality  
- Receive personalized insights to improve your alertness and optimize your day 
- Track your sleep consistency with circadian rhythm; learn how sleep is a 24-hour activity 
 
Bed:  
Offers full control of comfort on each side. Control your bed including your Sleep Number® setting, Responsive Air® technology (Sleep Number® 360 smart beds only) and FlexFit™ adjustable base to ensure you’re getting the best quality sleep; and easily set your bedtime routine.  
 
Profile:  
Personalize your experience by completing your wellness profile, view your monthly sleep wellness report, access your InnerCircleSM rewards, opt-into sleep science research and connect to health and wellness apps.  
 
If you choose, SleepIQ® can connect with the following health and wellness apps:  
- Apple Health  
- Fitbit 
- MapMyFitness 
 
SleepIQ® technology uses advanced algorithms that track information about your sleep and wellness, including your heart rate, breathing rate, and heart rate variability, to provide powerful insights into your sleep and wellness.  Sleep Number does not collect biometric information that can be used to identify you.      
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