Quality degradation at Smart Home Manager  
Users report higher volume of Quality Issues than usual
67
poor

Smart Home Manager | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-13 Points Past 7 Days
Category: Productivity
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
90%
Android
344 Reports
iOS unitQ Score
iOS User Feedback
10%
iOS
37 Reports
User Feedback
10%
iOS
37 Reports
90%
Android
344 Reports
Smart Home Manager - Latest Quality Issues
Android
May 6, 2021
Att&t has failed me to many times just with my bills
Android
May 6, 2021
It can't verify my account or name never sent a passcode. What a waste
Android
May 5, 2021
App keeps crashing and will not let me log in .
Android
May 5, 2021
This won't even let me sign in to manage my wifi.
Android
May 5, 2021
Update: response time better now but pause internet feature not working now. Very very very slow to get the info. Most of the times, unable to get info is displayed.
Android
May 5, 2021
Apps fine but service is slow and disconnects often
Android
May 5, 2021
The app is helpful. But compared to the xfinity wifi app it lacks alot of features that are really useful. Like if I could have more than 6 profiles would be nice and I wish it would show us the internet usage from each device or profiles so that it's easier to figure out who or what is using up the all the internet.
iOS
May 4, 2021
Smart Home Manager
I'm not able to block devices off my network. Is there a way I can update my app so that I can have a way to block or limit devices?
Android
May 4, 2021
Checking the WiFi signal dies not work. I let it run for over 5 mins...nothing.
Smart Home Manager - Product Description
Check out the incredible new version of Smart Home Manager!   

AT&T’s Smart Home Manager gives you more ways than ever to personalize and manage your home network. As an AT&T Internet customer, you can customize your home Wi-Fi network and get a complete view from your smartphone. You can troubleshoot with one intuitive, user-friendly interface that provides tips and tools in real-time.  

Sign in with your AT&T Internet User ID and password to get started!   
• Enjoy clear, technician-free troubleshooting 
• Easily view and update your Wi-Fi network name and password 
• See what’s connected to your Network • Personalize all your device names  
• Create Profiles, set Parental Controls and downtime schedules to manage your family’s screen time at home 
• Pause W-Fi access for any of your devices 
• Test the Internet speed to your home Wi-Fi Gateway 
• Pinpoint weak signal spots throughout your home 
• Check your Network health, get notified of issues and service outages, restart your Wi-Fi Gateway, and more!  

AT&T Smart Home Manager is available to AT&T Internet service customers with a compatible AT&T Wi-Fi Gateway. Feature availability based on Wi-Fi Gateway model. Limited to home Wi-Fi Network.
Want to improve your unitQ Score by 20% within 30 days?
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