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Snapfish: Photo Books & Cards | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-3 Points Past 7 Days
Category: Photo & Video
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
89%
Android
384 Reports
iOS unitQ Score
iOS User Feedback
11%
iOS
47 Reports
User Feedback
11%
iOS
47 Reports
89%
Android
384 Reports
Snapfish: Photo Books & Cards - Latest Quality Issues
Android
May 5, 2021
The only problem I had was finding where to get my 100 free prints!! I never did find it but I still ordered prints. I really like the app and will probably use it often.
Android
May 5, 2021
My experience of ordering prints was easy and straightforward, which is all I want. I have been a customer for a long time and always return.
Android
May 4, 2021
I guess its my fault, your company made a mistake! Not happy!! The brightness is "off" on every picture. Your chat personal agreed; things in background of pictures to you- easy to see; prints received- so dark you can not see. Your response: I can re‐order (free of charge), but I must pay shipping. The "shipping cost" more than the order. Why if you messed up, do i have to "pay" to resolve the issue? And how can you expect me to believe THIS TIME it wouldn't be a waste? NEVER AGAIN!
iOS
May 4, 2021
Terrible customer service, mistakes more than once
I have had some issues in the past, I received someone else's envelopes with my past order and the quality of the envelope print on the original envelopes was terrible. Now I am sitting in a parking lot to pick up my photo order at the time they are supposed to be ready for pickup but the store has not received the order from Snapfish. They told me I should just reorder my prints, but I'm afraid I'm going to be stuck with double prints at double the cost. Customer service for Snapfish is terrible and never makes any sense and doesn't resolve any issues and gives really generic apologies that don't make up for the bad service and prints.
Android
May 3, 2021
Went in circles a lot before I finally get to my free print that were $4.00 only to be charge like $10. For shipping so yeah! That happened! Selected a bunch of prints to order and upload and the screen refreshed... that sucked. But ..... I'm an original Snapfish person and will always stick with them.
Android
May 3, 2021
BEWARE SNAPFISH IS VERY FISHY THEY TELL U ONE PRICE AND THEN TURN AROUND AND PUT A LOWER PRICE.
Android
May 3, 2021
Worst experience ever! They do not provide tracking numbers to track your package. They use the same excuse that there are delays with the courier company and their ETA's mean nothing!
iOS
May 3, 2021
prints aren’t accurate in size
I ordered around 50 small prints, hoping to make a collage. I was under the impression they would all be the same size to a good degree of accuracy, as I wanted them to be in neat rows and columns. Well, one row along and I quickly realised they were not the same at all. Many did not even have 90 degree angles on every corner, and the collage quickly looked wonky. Currently looking for an alternative, in the mean time those 50 prints were basically a waste of money. At least the paper was good quality.
Android
May 2, 2021
Fabulous...spent a frustrating time trying other sites that were slow and kept crashing....nearly gave up and then gave Snapfish a try...very efficient, well laid out and easy to use...would recommend!
Snapfish: Photo Books & Cards - Product Description
Sign up now. Get 100 free 4x6 prints every month, upload your photos & make custom photo books, personalized cards + invites on the go! Conveniently order prints for photo albums & create personalized photo gifts directly from your mobile device. Ordering for home delivery is fast and easy. With the Snapfish app you can upload your pictures & access your baby, travel, pet, wedding, birthday, graduation, vacation, snapchat photo albums from your phone or social media (works with Facebook, Instagram, iCloud, Google Photos & your Camera Roll) anywhere, anytime & claim your 100 freeprint allowance every month!
 
Perks of the Snapfish App:
• Get 100 4x6 print allocation every month (just pay shipping)! 100 Prints offer valid on US app only, see: promo.snapfish.com/free-prints for full details. 100 print allowance resets each month
• App-specific deals on products
• Quickly find your photos with album or timeline view
• Choose from a variety of collage layouts for photobooks & canvas prints, or design your own
• Make in minutes—photo books, acrylic desk accessories & photo blocks, glass prints & more!
• Variety of print sizes, from wallet size to 20x30: order 4x5.3 prints–the perfect size to order for mobile phone photos without cropping, or try our square prints–ideal for Instagram photos
• Improved prints builder lets you zoom & pan in the crop area, edit quantity & size of each print & choose a paper finish for entire order (glossy or matte)
• Combined print size orders
• Quick turnaround! Have your photo prints mailed, or pick up in-store at CVS, Walgreens, and Walmart within an hour if you need your images fast
• Easy Payment options: ApplePay, PayPal, Bank or Credit Card

New Products!
Find the perfect gifts for special occasions or everyday use with fun new custom foil cards & photo gifts
• Custom Embossed Foil Cards in gold, silver, or rose gold metallic foil & Seal & Send (all-in-one) cards
• Copper Star, Rustic Mitten & Snowflake Ornaments for the Christmas Tree
• Custom Face Masks
• Tshirts
• NEW SIZE! 7x5 Photo Book to highlight the year in review
• Black Photo Coffee Mug in 10oz. & 15oz., Insulated Coffee Mug & Wine Cup plus Enamel Campfire Mug to keep your favorite beverages hot or cold
• 8x8 Photo Tile
• Personalize Stone Coasters with photos
• Personalized Beach Towels for pool party fun
• Custom Tea Towels & Pot Holders make cooking fun
• Custom Playing Cards & Puzzle with Tin for games nights
• Leatherette Desk Set for home-working order
 
More Products: 
Order prints, create personalized cards, invites or announcements, plus make custom photo gifts like photo canvas, photo books, mugs, blankets, pillows, tote bags, tree ornaments, key chains & photo panels
• Prints & Framed Prints to refresh your space
• Cards in a variety of designs with back of card customization & return address printing are perfect for party invites, announcements & special occasions
• Canvases & Photo Books with a wide array of new layouts
• Blankets & Pillows to cozy into at home
• Tote Bags perfect for everyday use
 
Your Questions, Answered: 
• Change book layouts: Click on the individual page you’d like to change to see different layout options
• Cropping: Our crop options provide the best fit to the dimensions of your prints. Be sure to review the cropping of your prints before you order
• Free Prints: You may see your 4x6 prints listed as $0.09 before you place your order. Don't worry, you’re still getting your free prints! Once you’re in the cart to place your order, you will see your prints reflect the final discount.  If you are placing an international order, you will be charged the appropriate international shipping rate
• Grid vs. Album: Click “Show Albums” or “Show Grid” to view your photos by album or date so you don't have to scroll through all your photos in the camera roll

Snapfish LLC is part of the international Shutterfly Inc family of personalized cards + gifting websites + apps
Want to improve your unitQ Score by 20% within 30 days?
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