Sonos
Sonos at a glanceSonos (Music) has a unitQ Score of 29 out of 100, rated poor, as the 30-day average on Nov 9, 2026, down 1 point from 30 in the previous 30 days. The score draws on 1,062 user feedback reports from the App Store and Google Play in the last 30 days. Top feedback themes: Difficult to Navigate UI, Internet Connection Error Message and Fails To Launch.
What’s unitQ Score? unitQ Score measures the gap between user expectations and their actual experience. It is an unbiased and proprietary machine-generated scoring algorithm that represents the percentage of a company's customers reporting a frictionless experience with their product or service.
unitQ Score 30 Day Average as of Nov 09, 2026 1 point score decrease in the last 30 days
30-Day Trend
User Feedback
- iOS
- 60 % 636 Reports
- Android
- 40 % 426 Reports
Compared with similar apps
Top feedback themes
- ApplicationUser InterfaceDifficult to Navigate UI
- ApplicationError MessageInternet Connection Error Message
- ApplicationStabilityFails To Launch
- ApplicationStabilitySlow Performance
- ApplicationAds / AllToo Many Ads
About Sonos
What is Sonos?
The Sonos app is a tool that lets you control and manage your Sonos speakers and home sound systems. With this app, you can play music, adjust volume, and create playlists right from your phone or tablet, making it easy to enjoy great sound in any room.
Is Sonos safe?
The Sonos app raises safety concerns due to its internet access to speakers, potentially exposing home networks to security risks, especially if passwords are weak. Although Sonos devices don't allow direct server access, issues with app performance and missing features have frustrated users, leading to criticism. Prospective younger users should be aware of privacy settings and password management to mitigate risks.
Who owns Sonos app?
The Sonos app is owned by Sonos, Inc., which was founded in 2002. It is a leading audio technology company focused on revolutionizing sound experiences.