/ unitQ Score

Sonos

Music30-day average as of Nov 09, 2026

Sonos at a glanceSonos (Music) has a unitQ Score of 29 out of 100, rated poor, as the 30-day average on Nov 9, 2026, down 1 point from 30 in the previous 30 days. The score draws on 1,062 user feedback reports from the App Store and Google Play in the last 30 days. Top feedback themes: Difficult to Navigate UI, Internet Connection Error Message and Fails To Launch.

What’s unitQ Score? unitQ Score measures the gap between user expectations and their actual experience. It is an unbiased and proprietary machine-generated scoring algorithm that represents the percentage of a company's customers reporting a frictionless experience with their product or service.

Feedback sources:App StoreGoogle Play
29poor

unitQ Score 30 Day Average as of Nov 09, 2026 1 point score decrease in the last 30 days

Previous 30 days30
Last 30 days29

30-Day Trend

poorfairgoodepicunitQ ScoreiOS unitQ ScoreAndroid unitQ Score
0204060Oct 9Oct 24Nov 80204060Oct 9Oct 24Nov 8

User Feedback

1,062Reports
iOS
60 % 636 Reports
Android
40 % 426 Reports

Top feedback themes

  • ApplicationUser Interface
    Difficult to Navigate UI
  • ApplicationError Message
    Internet Connection Error Message
  • ApplicationStability
    Fails To Launch
  • ApplicationStability
    Slow Performance
  • ApplicationAds / All
    Too Many Ads

About Sonos

What is Sonos?

The Sonos app is a tool that lets you control and manage your Sonos speakers and home sound systems. With this app, you can play music, adjust volume, and create playlists right from your phone or tablet, making it easy to enjoy great sound in any room.

Is Sonos safe?

The Sonos app raises safety concerns due to its internet access to speakers, potentially exposing home networks to security risks, especially if passwords are weak. Although Sonos devices don't allow direct server access, issues with app performance and missing features have frustrated users, leading to criticism. Prospective younger users should be aware of privacy settings and password management to mitigate risks.

Who owns Sonos app?

The Sonos app is owned by Sonos, Inc., which was founded in 2002. It is a leading audio technology company focused on revolutionizing sound experiences.

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