34
poor

Sonos | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
7 Points Past 7 Days
Category: Music
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
54%
Android
1043 Reports
iOS unitQ Score
iOS User Feedback
46%
iOS
896 Reports
User Feedback
46%
iOS
896 Reports
54%
Android
1043 Reports
Sonos - Latest Quality Issues
Android
May 12, 2021
I couldn't set up the device, the product was just disappearing to make the setup. I have all recent devices. I'm going to take the product back to the store and I'm going to take another brand.
iOS
May 11, 2021
It’s crap
Don't touch it with a barge pole
iOS
May 11, 2021
Worst app for connecting
I get it all working and the next time I use it, it won't connect. It claims my network has changed (it hasn't) or I haven't signed in. But it worked for the last week so why the change? It's a nightmare this app!
iOS
May 11, 2021
It’s a one star app with five star price tag
I just don't understand. For as long as you can be bothered to scroll through the recent reviews, they are 1 or 2 star, yet it scores over 4 stars on here. The hardware is great but pretty useless when the app is as flakey as it is. I can't believe that sonos have decided not to respond to such a barrage of bad reviews. They clearly don't care about their customers.
iOS
May 11, 2021
Awful
Only works 5% of the time. Very frustrating.
iOS
May 11, 2021
Can’t begin to describe how bad it is
I have to reboot my Sonos EVERY week. It also never works the same 2 days in a row. There's always one of my 3 speakers not functioning. I have to reinstall the app constantly as well. And you can't avoid the forced updates or it will absolutely not work. DO NOT BUY THIS PRODUCT! Bad network? None of my other devises has a problem.
iOS
May 11, 2021
Connectivity issues
Really frustrating the amount of connectivity issues I have with the Sonos One SL. Spend so much time faffing about, sound quality is great when it's working though.
iOS
May 11, 2021
So far Prima..... but.....
So far it works quite i.o. Unfortunately with repeatedly interrupting and turning off the music again. Big drawback with Apple Music..... an expensive subscription has to be solved ....!! And besides the expensive loudspeakers, this is not exactly sexy..... Sound quality good, but would not buy it again because of the overpriced subscription.
Android
May 11, 2021
Page a few days time and again dropouts when playing Spotify and Sonos Radio. The app finds the boxes very slowly and reacts very sluggishly.
Sonos - Product Description
The official app for setting up and controlling your Sonos products. 

Sonos is the premium wireless sound system that makes it simple to fill your home with brilliant sound for music, home theater, and more. Customize your system with speakers, soundbars, and components that connect over WiFi. Stream any song, podcast, audiobook, or radio station to any room, and elevate your TV, movie, and gaming experiences. 

Easily set up your system. 
Get step-by-step instructions for setting up and adding speakers.

Control your system from any room. 
With the Sonos app, you can control all your speakers, soundbars, and components. Adjust volume levels, group products to play in sync, or play something different in every room. 

Connect your favorite services. 
Sonos is more than an app. It’s a smart platform that brings together hundreds of services for streaming and control, including voice control. Browse all your music, podcasts, radio, and audiobooks in one place. 

Enjoy exclusive access to Sonos Radio. 
Listen to thousands of stations free on your system, including live radio from around the world, genre stations, artist-curated stations, and original programming from Sonos. 

Enhance your home theater experience. 
Sonos soundbars feature special settings for TV, movies, and gaming. Turn on Speech Enhancement to emphasize the frequencies associated with the human voice and clarify dialogue, or enable Night Sound to reduce loud sound effects when you don’t want to disturb others in the house. 

Custom-tune your speakers. 
Trueplay™ puts the speaker-tuning capability of the pros in the palm of your hands, customizing the sound of the speaker to the unique acoustics of the room.

Personalize your settings. 
Save favorites to My Sonos to get to the music faster, create alarms so you can wake up to a favorite radio station or playlist, filter content explicit content, and more.
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