39
poor

Sport Clips Haircuts Check In | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
18 Points Past 7 Days
Category: Lifestyle
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30-Day Trend
 
Poor
 
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Good
 
Epic
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Android unitQ Score
Android User Feedback
62%
Android
41 Reports
iOS unitQ Score
iOS User Feedback
38%
iOS
25 Reports
User Feedback
38%
iOS
25 Reports
62%
Android
41 Reports
Sport Clips Haircuts Check In - Latest Quality Issues
iOS
Apr 9, 2024
Worse
Before it used to allow me to automatically check in when arrived at the store. Now I have to manually check in at the front desk. Why isn't this working ?
Android
Apr 12, 2024
The updates have not improved the app at all, only made it more difficult to navigate.
Android
Apr 12, 2024
Horrible app. This app does not take into account when people go on break. So when you check in and it tells you your wait time is 24 minutes but you show up and you have over an hour of wait time and you live 30 minutes away.
Android
Apr 12, 2024
App never works for me. I frequently have trouble with check-in. I have to check in at the store. My app is up to date, and I've uninstalled and reinstalled it. Don't waste your time or memory with this download.
Android
Apr 13, 2024
The app never saves the password. The name of the webpage is not sportclips. So, it's always hard to find the password.
iOS
Apr 13, 2024
Timing is off
My first time using the updated app was not positive. The estimated wait time fluctuates significantly. When the clock was at 10 minutes until my turn I left and drove to the store. When I got there it said 2 minutes. Not moments later the “Wait List” said to sit tight for another 23 minutes. I will be reviewing comments on this going forward. If not fixed I don't think I will return even if my haircut and hair stylist is outstanding. Thank you. Jason.
Android
Apr 13, 2024
Utterly useless app. It seems good, in theory, but just doesn't work. I saw my stylist and made an appointment. Or so I thought. When I arrived, I was nowhere to be seen on the wait list. So I had to wait over an hour for haircut. What a waste of time. Lol it just happened again. Two people jumped in front of me again. I've waited this long, so I'll get my haircut today, but I am done with Sport Clips.
Android
Apr 14, 2024
Every time I use the app it changes and won't let me check in. I update the app, but it doesn't always work. So I call to check in but stylists won't check anyone in over the phone. It's a [address]one way. I could save that time driving if the app was functional. Instead, I have to check in on arrival. I wish the app worked and would quit wasting my time. My time is valuable to me.
iOS
Apr 15, 2024
Useless
App constantly gives me “Error” or “Try again later” when attempting to log in even after trying to reset password.
Sport Clips Haircuts Check In - Product Description
Features:
- Online Check In - view current wait times for your nearest Sport Clips store.
- Request favorite stylist - look to see which stylists are working and choose a specific one.
- Save your favorite store and stylist to save you even more time when you check in.
- Receive haircut notification reminders, just set your preferred visit frequency and we will remind you when it's time for your next MVP Haircut.
- Guest Check In - Check in yourself and guests.
- Guest Only Check In - Check in for someone other than yourself (ex: child).

What is Online Check In?
Sport Clips' Online Check In lets you "Get in line, online" for your next haircut. After you check in, you'll receive an approximate time for your haircut so you can wait where you want before you head to the store.

Why should I use online check in?
We always take walk-ins, so you don’t have to check in if it’s not for you. We want to make your next haircut as convenient as possible, and using the online check in system allows you to get your name on the line up so by the time you arrive at the store, you’ll be “at bat” or “on deck” for your haircut

How does online check in work?
Download the app. Go directly to the main check in page, allow Sport Clips to find your location (or enter your zip code), and select your preferred store from the map, then click the “check in” button. The first time you check in online, you will be asked to create an account.

How do I know what time to arrive at the store?
After you complete the check in process, you’ll be given an approximate time to arrive at the store. So, depending on where you are and how far you are from the store, make your travel plans accordingly.

What do I do when I get to the store?
Once you arrive, check the wallboard mounted near the front counter and look for your name (first name, last initial) and let us know you have arrived by quickly checking in at the check in kiosk – or let the team members know that you have arrived. Then, have a seat and you’ll be up soon. If you don’t see your name, be sure to ask for a Stylist to verify your online check in and make sure you’re officially in line.
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