/ unitQ Score

State Farm Mutual Automobile Insurance Company

Finance30-day average as of Nov 09, 2026

State Farm Mutual Automobile Insurance Company at a glanceState Farm Mutual Automobile Insurance Company (Finance) has a unitQ Score of 58 out of 100, rated fair, as the 30-day average on Nov 9, 2026, down 1 point from 59 in the previous 30 days. The score draws on 377 user feedback reports from the App Store and Google Play in the last 30 days. Top feedback themes: Difficult to Navigate UI, Subscription Too Expensive and Unsatisfactory Behavior.

What’s unitQ Score? unitQ Score measures the gap between user expectations and their actual experience. It is an unbiased and proprietary machine-generated scoring algorithm that represents the percentage of a company's customers reporting a frictionless experience with their product or service.

Feedback sources:App StoreGoogle Play
58fair

unitQ Score 30 Day Average as of Nov 09, 2026 1 point score decrease in the last 30 days

Previous 30 days59
Last 30 days58

30-Day Trend

poorfairgoodepicunitQ ScoreiOS unitQ ScoreAndroid unitQ Score
0255075100Oct 9Oct 24Nov 80255075100Oct 9Oct 24Nov 8

User Feedback

377Reports
iOS
14 % 54 Reports
Android
86 % 323 Reports

Top feedback themes

  • ApplicationUser Interface
    Difficult to Navigate UI
  • AccountSubscription
    Subscription Too Expensive
  • Customer Support & SuccessConduct
    Unsatisfactory Behavior
  • ApplicationStability
    Excessive Battery Drain
  • Customer Support & SuccessConduct
    No Response or Help Received

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