/ unitQ Score

StubHub: Event Tickets

Entertainment30-day average as of Nov 09, 2026

StubHub: Event Tickets at a glanceStubHub: Event Tickets (Entertainment) has a unitQ Score of 18 out of 100, rated poor, as the 30-day average on Nov 9, 2026, down 1 point from 19 in the previous 30 days. The score draws on 760 user feedback reports from the App Store and Google Play in the last 30 days. Top feedback themes: Refund Request Rejected, Difficult to Navigate UI and Unsatisfactory Behavior.

What’s unitQ Score? unitQ Score measures the gap between user expectations and their actual experience. It is an unbiased and proprietary machine-generated scoring algorithm that represents the percentage of a company's customers reporting a frictionless experience with their product or service.

Feedback sources:App StoreGoogle Play
18poor

unitQ Score 30 Day Average as of Nov 09, 2026 1 point score decrease in the last 30 days

Previous 30 days19
Last 30 days18

30-Day Trend

poorfairgoodepicunitQ ScoreiOS unitQ ScoreAndroid unitQ Score
010203040Oct 9Oct 24Nov 7010203040Oct 9Oct 24Nov 7

User Feedback

760Reports
iOS
52 % 397 Reports
Android
48 % 363 Reports

Top feedback themes

  • AccountPayment
    Refund Request Rejected
  • ApplicationUser Interface
    Difficult to Navigate UI
  • Customer Support & SuccessConduct
    Unsatisfactory Behavior
  • AccountSubscription
    Subscription Too Expensive
  • ApplicationStability
    Fails To Launch

About StubHub: Event Tickets

What is StubHub: Event Tickets?

The StubHub: Event Tickets app is a platform where users can buy and sell tickets for various events like concerts, sports games, and theater shows. It allows people to easily find, purchase, or list tickets, making the event experience more accessible and enjoyable.

Is StubHub: Event Tickets safe?

The StubHub app is generally considered safe for users, especially younger audiences, due to its buyer guarantees and support for refunds. However, risks exist, like the potential for purchasing fake tickets from unverified sellers, and young users may require guidance to navigate these pitfalls effectively. Overall, while StubHub offers certain protections, users should remain cautious and well-informed.

Who owns StubHub: Event Tickets app?

The StubHub: Event Tickets app is owned by Viagogo, which acquired the company from eBay in 2020. Therefore, Viagogo, operating under Pugnacious LLC, is the current parent company of StubHub.

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